CHIEF QUALITY OFFICER

CHIEF QUALITY OFFICER

$303,161.06 Annually

Contra Costa Health Services is looking for a seasoned, dynamic, and results driven individual to serve in the capacity of Chief Quality Officer. If you are looking for an exciting opportunity to be a part of an organization that strives to improve the health and wellbeing of all residents of Contra Costa County, this may be the right opportunity for you! With responsibility for the overall operations of the Safety and Performance Improvement program, you will play a vital role in the organization’s continuous improvement initiatives to ensure that our patients continually receive quality care.

The successful candidate will have expert knowledge of complex health care systems; the ability to communicate effectively with various internal and external customers; excellent writing and oral presentation skills; strong leadership skills; and the ability to respond to sensitive matters appropriately, quickly and succinctly.

Contra Costa Health is the largest county department in Contra Costa County with over 5,100 employees. Our mission is to care for and improve the health of all people in Contra Costa with special attention to those who are most vulnerable. We provide services through nine operational areas : Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Health, Housing & Homeless Services, Public Health, Contra Costa Regional Medical Center, Health Centers and Detention Health.

Typical Responsibilities

• Develop, implement and evaluate the organization’s continuous quality improvement initiatives and activities.
• Develop goals and objectives for the division.
• Establish continuous and accountable processes for measuring and improving the quality and appropriateness of patient care services.
• Ensure a safe patient environment and adherence to safety practices.
• Develop and maintain strong collaborative relationships with organization-wide divisions and members of the medical staff to ensure open communication and the sharing of information.
• Serve as the quality liaison between the Contra Costa Regional Medical Center, Health Centers, and the Contra Costa Health Plan.

Minimum Qualifications

Education : Possession of a Master’s degree from an accredited college or university with a major in Business Administration or a health‑related field.

Experience : Four years of full‑time experience in an administrative capacity in a health care system with at least two years of experience performing duties related to continuous quality improvement.

Substitution : Possession of a Bachelor's degree from an accredited college or university with a major in Business Administration or a health‑related field, and two additional years of qualifying experience may substitute for the Master’s degree.

Equal Opportunity Employer

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