Job Description
Job Description
POSITION SUMMARY :
The District Manager role is responsible for meeting sales growth goals for their assigned territory. Each year, new targets are set based on past performance. The District Manager will manage the sales team in their district, as well as manage a personal quota. They will work closely with the marketing team to get quality leads and ensure the sales team has the support and training they need. They will also partner with local branches to help them meet their goals for profit and efficiency. Additionally, they will work with partner companies like Dealers and Vending Firms to develop leads and move sales forward.
This role is territory development, coaching, and management oriented with a focus on implementing proactive professional sales practices to drive a more outfacing approach to creating and securing new sales opportunities.
KEY METRICS : Sales Output :
- Gross Subscription Unit Growth. Min 10% per year for territory.
- Gross Achieved / Projected Annual Service Revenue.
- SQL lead generation / sales per rep to equal or exceed 25% of overall volume.
Sales Efficiency
Ensure reps are driving efficiency growth and timely lead response.Pipeline accuracy for reps and RSM, supplying healthy and timely data into the system.Sales Effectiveness
Ensure and drive close rate increases in all : MQL, BQL, SQL categories.Meet close rate objectives as determined by the Sales Director at beginning of the fiscal year.Branch Collaboration :
Work closely with Branch Managers / Ops Regionals and personnel to ensure cohesion between sales and Operations. Feedback of RSM performance based on Branch Manager Survey.Site Survey accuracy and Branch Feedback on Sales PerformanceAccurate ice machine sizingMarketing / Affiliate Collaboration :
SQL / BQL / MQL – monitoring to be sure lead numbers through marketing / sales are adequate.Work closely with Affiliate team to be sure sales reps are meeting their Affiliate Goal numbers.Individual Sales Quota :
Maintain a Close Rate expectationsGross Subscription Unit Growth requirement as outlined by provided QuotaESSENTIAL DUTIES AND RESPONSIBILITIES :
Ensure the district has the right people in the right seats.Help in establishing aggregate and individual goals / performance targets for Sales Reps.Achieve both district and individual performance targets.Work with the Sales Director to ensure each team member can track their performance against targets and use them as a productive tool for managing performance.Coach each Sales Professional in each area of the Easy Ice Sales Methodology including :Prospecting / Targeting / Sales CycleLead GenerationCall / Sales PreparationProspect ContactPresentation and Sales ProcessFollow-upNetwork ExpansionAccount ManagementReferral Lead Source NetworkingDealer ManagementDeal Management :Timely New Lead ResponseCustomer Relationship BuildingCustomer Needs AssessmentCustomizing the Easy Ice Value PropositionOvercoming Sales ObjectionsBuilding Momentum to ClosePipeline ManagementDevelop new, innovative techniques for lead generation.Identify any barriers / issues to achieving the performance objectives and work with the Sales Director to resolve.Weekly, Monthly, and Quarterly monitoring of Sales Numbers in relation to planWorking closely with all departments inside the company to accomplish win-win departmental outcomes.Ensure that each person under their management is always providing an exceptional customer experience.Ensure that each person under their management has what they need to perform their job to the best of their ability.GENERAL DUTIES AND RESPONSIBILITIES :
Contribute to team effort by performing other duties as assigned.Project a positive Easy Ice imageTimecard and Pay approval and monitoring.POSITION QUALIFICATIONS :
Education : Bachelor’s degree or 3+ years of related experience
Experience :
3-5 years of sales and / or customer service experience is preferred.Management experience in sales preferredADDITIONAL REQUIRED ATTRIBUTES :
Working knowledge of computer programs (Microsoft Word, Excel, Salesforce, Outlook, PowerPoint) and multi-line phone systemsContinuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.A desire to continually increase your knowledge of the industries we serve; and, products, services and processes our company can produce.Self-motivated, disciplined and work well individually and as a team member.Communicate clearly and professionally, both verbally and in writing, and possess excellent interpersonal skills.WORK ENVIRONMENT and PHYSICAL DEMANDS :
Travel up to 50%+Sitting, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use.Plane and vehicle travelMust have sufficient visual acuity to be able to work, for prolonged periods of time, on a computer monitor.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.
Easy Ice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.
