Job Description
Job Description
Therapy Tree is looking for a dedicated and organized Bilingual Office Manager to oversee the daily operations of our outpatient pediatric clinic. The Office Manager will play a vital role in ensuring that the clinic runs smoothly, providing exceptional support to our medical staff and a welcoming environment for our young patients and their families. Key responsibilities include :
- must be Bilingual (Spanish)
Fridays : Monitor the NCNS sheet and make sure each charge is approved
Job Requirements
Supporting therapists by ensuring they have access to necessary technology, protocols, and therapy materials, while managing upkeep, charging, and stocking of all items.Optimizing and filling clinic schedules, while actively working to fill clinics and hit business KPIs.Documenting and creating decision trees, as well as developing and documenting business processes.Training and managing employees, including creating and maintaining training materials.Being present at the clinic on a rotating basis during all hours of operation, including evenings and weekends, to ensure familiarity with clinic operations.Conducting safety checks, overseeing maintenance of the clinic and equipment, and managing cleaning crews.Responding to security and maintenance issues after hours and covering other clinics as needed.Managing the clinic budget and overseeing purchasing decisions.Training patients for check-in, payments, registration, and documentation.Potentially managing remote clinics without an OM.Collaborating with other OMs and participating in weekly meetings with the Executive Team to track KPI progress.Working closely with the Clinical Director (CD) to support their success and translating as needed, with a requirement to complete a course to become a certified medical translator.Answering phones and emails to assist with various inquiries.The ideal candidate will have strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving. If you are passionate about optimizing clinic operations and supporting our team, we encourage you to apply.
Therapy Tree (Benefits)
Competitive compensationExcellent comprehensive health benefit package that includes health, dental and vision.A 401K plan40 hours of annual PTO and 40 hours of annual STO provided and accrual increases every yearSix paid holidays and one floating holidayFree EOS gym MembershipPowered by JazzHR
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