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CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

Professional Moving & StorageVirginia Beach, VA, United States
30+ days ago
Job type
  • Full-time
Job description

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities :

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications :

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
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    Call Center Representative • Virginia Beach, VA, United States