Kids Zone Attendant

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Job Summary:
The Kids Zone Attendant (KZA) ensures that the Kids Zone delivers a safe and positive experience for the child(ren) and the parents/guardians.

• Responsible for ensuring the Kids Zone is running a Safe, Clean, and Well-Maintained area of the club
• Ensure that the Kids Zone team are following company expectations of being on time, and in uniform as required for the position
• Required to ensure safe and interactive atmosphere for the child(ren) in the Kids Zone
• Administers activities in a professional and appropriate manner while on duty
• Follows all Kids Zone policies and procedures
• Enforces company Policies and Procedures when it comes to Parent/Guardian management

Organizational Relationship
Reports to: Assistant General Manager (AGM) and the General Manager (GM)
And in some circumstances the Kids Zone Supervisor (if applicable)

Essential Duties & Responsibilities:
The Kids Zone Attendant is responsible for performing the following activities for the club:

CHILD CARE
Supervise activities of all assigned children in the Kids Zone area and ensure child(ren)
remain in designated area
Provide child care to children including paging parent/guardian if necessary to assist with
discipline issues and attending to personal needs (i.e., diaper changing).
Participate and entertain children with games or other approved activities
Administer first aid to children in accordance with company policy

CUSTOMER SERVICE
Ensure parent receives a copy of Kids Zone Policies and Procedures, and completes
the required Child Information Card as well as, answers any questions relating to the
Child Information Card
Report any incidents to club management (ensure to fill out an Incident Report
Form)
Report all member complaints to the club management
Report any child health concerns to the club management
Responsible for general cleaning duties in Kids Zone including disinfecting toys

ADMINISTRATION
Ensure parent/guardian has signed Kids Zone Child Information Card
Ensure individuals Checking-In or Checking-Out the child(ren) are listed on the Kids Zone Child Information Card and the Kids Zone Check-In/Check-Out System
Ensure parent/guardian scans Key Tag or (signs manual sign sheet) when checking in and
checking out child(ren)

QUALIFICATIONS
Knowledge, Skills & Abilities:
Patience in dealing with children and members
Strong communication and interpersonal skills
Attention to detail
Energetic and Friendly

Certifications/Educational Level:
High School Diploma or GED required
Cardiopulmonary Resuscitation (CPR) from an approved organization (within 30 days of
employment)

Experience:
6-12 months child care experience preferred having worked with infants, toddlers, and
children ages 6 months up to 12 years of age

Physical Requirements:
Must be able to stand, reach with hands and arms; stoop, kneel, crouch, crawl and walk,
talk and hear
Use hands to climb or balance.
Employee must occasionally lift and/or move up to 50 lbs.

Work Environment:
While performing the duties of this job, regularly exposed to moving mechanical parts
The noise level in the environment is occasionally loud

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant