Team Member

About Company:

Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added more than 70+ locations in 2024 and are on target to add as many 90 new locations in 2025. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!

About the Role:

As a Team Member in the retail trade industry based in Wake Forest, NC, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience. Your primary focus will be to assist customers with their needs, provide product information, and maintain the overall appearance and organization of the store. You will collaborate closely with other team members to achieve sales goals and uphold company standards. This role requires adaptability, strong communication skills, and a commitment to creating a welcoming environment for all customers. Ultimately, your contributions will directly impact customer satisfaction and the store’s operational success.

Minimum Qualifications:

• High school diploma or equivalent.
• Ability to communicate effectively with customers and team members.
• Basic math skills for handling transactions.
• Availability to work flexible hours including weekends and holidays.
• Physical ability to stand for extended periods and perform tasks such as lifting and stocking merchandise.

Preferred Qualifications:

• Previous retail or customer service experience.
• Familiarity with point-of-sale systems and inventory management software.
• Strong problem-solving skills and the ability to handle challenging customer situations.
• Demonstrated teamwork and collaboration skills.
• Knowledge of the local market and product trends.

Responsibilities:

• Greet and assist customers promptly and courteously, addressing their inquiries and providing product recommendations.
• Maintain cleanliness and organization of the sales floor, shelves, and displays to ensure an inviting shopping environment.
• Process transactions accurately using point-of-sale systems and handle cash, credit, or other payment methods securely.
• Collaborate with team members to restock merchandise, manage inventory, and prepare for promotional events or sales.
• Adhere to all company policies, safety procedures, and regulatory requirements to ensure a safe and compliant workplace.

Skills:

The required communication skills enable you to engage effectively with customers and team members, ensuring clear and positive interactions throughout the day. Basic math and transaction processing skills are essential for accurately handling sales and payments, contributing to smooth store operations. Physical stamina and organizational skills help you maintain the store environment and manage inventory efficiently. Preferred skills such as experience with point-of-sale systems and problem-solving enhance your ability to address customer needs and resolve issues promptly. Teamwork and collaboration skills are critical as you work alongside colleagues to meet sales targets and uphold store standards, fostering a supportive and productive workplace.