Solution Architect - End User Services

Solution Architect - End User Services

General Information

Req #

WD00085442

Country / Region :

United States of America

State : North Carolina

City : Morrisville

Date :

Thursday, July 24, 2025

Working time : Full-time

Additional Locations :

United States of America - New York - New York

United States of America - Florida - Miami

United States of America - Texas - Houston

United States of America - Georgia - Atlanta

United States of America - North Carolina - Morrisville

United States of America - Georgia - Dallas

United States of America - Texas - Denver City

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE : 992) (ADR : LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub () .

Description and Requirements

Lenovo is seeking an experienced Digital Solution Architect who will develop custom and cost-effective Digital Workplace services solutions for our clients. Successful candidates will evaluate business issues and client requirements from sales Leads and Requests for Proposals / Requests for Quotations (RFPs / RFQs). The successful candidate will use this analysis and knowledge of the market to develop complex Managed or Professional services solutions. Lenovo Digital solutions are comprehensive capabilities including Service Desk, Security, Lifecycle, Unified EndPoint Managemen (UEM), Collaboration & Productivity, Device as a Service (DaaS) and Advisory.

As a Digital Solution Architect, you will provide client engagement and expertise of Lenovo digital solutions, collaborate with internal teams and Lenovo Services Delivery Partners, on point for scoping the requirements, identifying appropriate delivery strategy, align costs to plan of record, communicate across internal stakeholders and the client during

The Digital Solution Architect will develop client presentations, proposals, and internal governance collateral. Upon down select / award, the Digital Solution Architect is responsible for the development of a Statement of Work (SoW) contract with the selected business partner and / or customer and service delivery partner, which includes negotiation with the partner, internal delivery stakeholders and the client to ensure that requirements are explicitly documented to prevent exposure. Finally, the Digital Solution Architect is expected to manage assigned opportunities and contribute to the overall growth of Lenovo’s digital business.

Basic Qualifications :

8+ years of a combination of IT Services experience and / or at least 5 years of Solution Development and Costing for these types of IT Solutions or Managed Services : Service Desk, Security, Lifecycle, UEM, Asset Recovery and Advisory.

Bachelor’s degree or equivalent experience

Preferred Qualifications :

Experience in Solution creation, costing, Contract / SOW creation, and strong Risk Management practices.

Direct experience in IT Services Industry focused on Digital or Workplace services and End User devices.

Proven success in building solutions in the IT services industry

Excellent communication, both oral and written, and presentation skills, client facing

Solid organizational / prioritization skills, and commitment to meet deadlines

Proficiency in utilizing PowerPoint, Excel, Word & Microsoft Dynamics or Salesforce

This role offers the flexibility to be home-based anywhere in the U.S. within the Eastern or Central time zones. If you're near our Chicago or Raleigh offices, we follow a friendly hybrid model with three days a week in the office—great for collaboration and connection!

The base salary range budgeted for this position is $140,000 - $171,000. Individuals may also be considered for bonuses and / or commissions. Lenovo’s various benefits can be found at www.lenovobenefits.com

In compliance with Colorado's EPEWA, the expected Application Deadline for this position is 9 / 30 / 2025 – this applies to both internal and external candidates

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations :

United States of America - New York - New York

United States of America - Florida - Miami

United States of America - Texas - Houston

United States of America - Georgia - Atlanta

United States of America - North Carolina - Morrisville

United States of America - Georgia - Dallas

United States of America - Texas - Denver City

United States of America

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• United States of America - Florida ,
• United States of America - Georgia ,
• United States of America - Illinois ,
• United States of America - New York ,
• United States of America - North Carolina ,
• United States of America - Texas

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