Information Technology Technician I - Application Developer

Posting Details

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Position Information

Posting Number : 20255770V

Position Title :

Information Technology Technician I - Application Developer

Posting Type

Student

Hours / week : 10

Eligibility :

Work study preferred but open to all students

Semester

2025-2026 Academic Year

Location

Aldwyn 1

Detailed Work Schedule

During business hours, Monday - Friday 9AM-5PM.

Number of positions :

Department :

723-UTS-Web Services and Technologies

Contact Name : Mujtaba Talebi

Contact Phone / Extension :

7555

Position Summary Information

Job Description Summary :

The Information Technology Technician I is a student worker role within the Web team. This position supports a technical area and provides an opportunity for students to gain experience in IT operations, documentation, and process improvement.

Duties and Responsibilities :

• Assist in triaging incoming IT service requests, determining the appropriate steps for resolution.
• Escalate complex or unresolved tickets to senior support staff as necessary.
• Contribute to the development and maintenance of documentation and assist in process improvement projects.
• Learn and perform technical tasks within our environment, depending on interest and availability.
• Provide general support to the Web team as needed, including ad-hoc tasks and project assistance.
• Other tasks as assigned

Requirements :

Relevant experience that can be applied to this position, including academic coursework or practical experience.

Strong problem-solving abilities and effective communication skills.

Additional Information :

Physical Demands Summary :

Wage Rate :

11.25

Posting Detail Information

Closing Date (11 : 59pm ET) :

Open Until Filled

Yes