Operations Manager

Operations Manager – Pavement Marking Operations

Job Summary

The Operations Manager is responsible for driving the overall success of our pavement marking branch by overseeing daily operations, developing strong customer relationships, and leading a team of skilled road striping professionals. This role requires a solid background in construction estimating and project management, combined with a strategic, entrepreneurial mindset. Through exceptional leadership and an unwavering commitment to quality, the Operations Manager will grow the branch's market presence and establish it as the preferred provider of high-quality pavement marking services in the region.

Key Responsibilities

Customer Relationship Management

· Build and maintain long-term relationships with paving companies, contractors, municipalities, and other key clients.

· Serve as the primary representative of the branch, reinforcing a reputation for reliability, professionalism, and quality service.

Business Development

· Identify and pursue new business opportunities within the region to expand the customer base.

· Leverage industry knowledge, market trends, and professional networks to secure projects where pavement marking services are needed.

Team Leadership

· Recruit, train, and lead a team of ethical, skilled, and motivated pavement marking professionals.

· Foster a collaborative, safe, and productive work environment with clear expectations and accountability.

· Oversee crew scheduling and ensure teams are fully prepared to meet project deadlines while minimizing operational risk.

Project Management & Estimating

· Accurately evaluate job requirements and prepare competitive, profitable estimates and bids.

· Monitor project schedules, labor, and material usage to ensure profitability, quality, and timely completion.

Safety & Compliance

· Champion safety initiatives and ensure compliance with OSHA, DOT, and company safety standards.

· Conduct regular safety meetings, audits, and inspections to maintain a safe working environment.

Required Qualifications

· 5+ years of experience in construction or the pavement marking industry

· At least 3 years of experience in estimating, project management, or a leadership role

· Proven ability to build and maintain strong customer relationships based on trust and service quality

· Strong estimating and cost-control skills in construction or pavement marking projects

· Demonstrated experience leading and motivating high-performing teams

· Knowledge of OSHA regulations, DOT requirements, and construction safety best practices

· Excellent communication, problem-solving, and negotiation skills

Preferred Qualifications

· Bachelor's degree in Construction Management, Business, or a related field (or equivalent experience)

· Prior experience in pavement marking or road construction

· Familiarity with estimating software and project scheduling tools

Benefits

· Health Insurance

· Dental Insurance

· Vision Insurance

· 401(k) Retirement Plan