Customer Service Representative - Hematology Oncology Clinic

Job Opportunity At Ascension Seton

Details : Hematology Oncology Clinic Schedule : Monday - Friday 8 : 30am - 5 : 00pm Hospital : DC Specialty Pavilion Location : 4910 Mueller Blvd Austin, Texas

Benefits : Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities : Perform a variety of customer service functions. Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers. May also include instructions on patient owned repairs. Use systems for tracking, information gathering, or troubleshooting. Respond to inquiries and may refer customers to secondary sources. Maintain records as appropriate.

Requirements : Education : High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note : Required professional licensure / certification can be used in lieu of education or experience, if applicable. Additional Preferences : Fluency in Spanish Required

Why Join Our Team : Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer : Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex / gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.