Help Desk Analyst

A global professional services firms is hiring a Helpdesk Support Professional to join their IT Support Team. This person will work on solving Tech Support tickets via telephone as well as in-person at user's desks.

Requirements :

• 3+ years' Tech Support experience.
• Must have worked on phone support ideally in a call center. type environment and comfortable providing phone support.
• Strong knowledge of Microsoft Office products.
• MDM
• Strong customer service mindset.

Compensation : $25-35 / hr

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.

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