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Sr Client Services Consultant

Sr Client Services Consultant

Beacon Health SystemGranger, Indiana, United States, 46530
9 hours ago
Job type
  • Full-time
Job description

Sr Client Services Consultant

Reports to the Executive Director, Value Based & Care Coordination. Generates sales for Beacon Health System and has direct responsibility for sales business, planning, budgeting, reporting, and evaluation functions

MISSION, VALUES and SERVICE GOALS

  • MISSION : We deliver outstanding care, inspire health, and connect with heart.
  • VALUES : Trust. Respect. Integrity. Compassion.
  • SERVICE GOALS : Personally connect. Keep everyone informed. Be on their team.

Provides sales leadership for Beacon :

  • Develops and executes a defined sales strategy to grow both new clients and cross selling existing client base for all Beacon and all network products such as Community Health Alliance, Beacon ACO and Quality Health Alliance (QCA) Products in the region.
  • Market & Sell all Beacon Health System products including on site clinics, wellness, telehealth, etc.
  • Works with Executive Director of Value Based / Care Coordination on Product Development and launch of new employer based products.
  • Works collaboratively with service line leaders to ensure clients get exceptional experience.
  • Manages all client communications.
  • Coordinates and responds to all client / prospect RFPs fully articulating the Beacon or Network value proposition for the client.
  • Performs market research on needed services and reports feedback to the executive team.
  • Responsible for Growth within BHS, working with employers and physicians to develop relationship products / services that will link people to BHS.
  • Develops an effective sales and physician liaison team that effectively cross sells all of Beacon Services.
  • Shows year over year growth.
  • Utilize reporting tool for the sales department i notes and documentation, utilizing the reports and automated reporting .
  • Responsible for Monthly / quarterly reporting.
  • Identifying marketing trends and responding appropriately.
  • Builds relationships with key clients and maintains list of prospects.
  • In accordance with Beacon's growth plan, builds and develops high performing, professional sales team, focused on customer acquisition, achieving customer goals, and retention.
  • Playing a key role in the implementation of strategic directions, goals, and objectives consistent with system-wide plans and direction.
  • Creating opportunities to consult, influence, advise, interpret, and coordinate initiatives and to provide problem resolution or gain support of others, as appropriate, to ensure achievement of goals and objectives.

    • Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by :

  • Completing other job-related assignments and special projects as directed.

    • ORGANIZATIONAL RESPONSIBILITIES

    Associate complies with the following organizational requirements :

  • Attends and participates in department meetings and is accountable for all information shared.
  • Completes mandatory education, annual competencies and department specific education within established timeframes.
  • Completes annual employee health requirements within established timeframes.
  • Maintains license / certification, registration in good standing throughout fiscal year.
  • Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position / department.
  • Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
  • Adheres to regulatory agency requirements, survey process and compliance.
  • Complies with established organization and department policies.
  • Available to work overtime in addition to working additional or other shifts and schedules when required.

    • Commitment to Beacon's six-point Operating System, referred to as The Beacon Way :

  • Leverage innovation everywhere.
  • Cultivate human talent.
  • Embrace performance improvement.
  • Build greatness through accountability.
  • Use information to improve and advance.
  • Communicate clearly and continuously.

    • Education and Experience

  • The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Master's Degree in Business or Health Administration.
  • 3-5 years of management experience which includes administrative service experience, retail sales and operational experience, including responsibility for fiscal and human resource management or comparable experience gained through 5-7 years of experience in multi-unit retail management is required.
  • Must have a valid State Driver's license. Must be licensed in the State of Indiana for Life and Health, and have nonresident license in any applicable state.

    • Knowledge & Skills

  • Requires a thorough knowledge and understanding of trends in retail sales operations.
  • Demonstrates well developed management skills necessary to operate a business.
  • Requires a philosophical commitment and hands-on experience with total quality management programs and knowledge of re-engineering methodologies and programs with demonstrated success in these areas.
  • Demonstrates excellent interpersonal skills, including team building, negotiation, sales, and consultation.
  • Requires excellent written, verbal, and presentation skills.
  • Requires proficient use of a computer.
  • Requires significant travel commitment which may include nights, weekend and holidays as appropriate.

    • Working Conditions

  • Works in an office environment.
  • Daily travel within the region.

    • Physical Demands

  • Requires the physical ability and stamina to perform the essential functions of the position.

    • PI116ca6c124ac-30511-38711034

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    Sr Consultant • Granger, Indiana, United States, 46530

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