Description
The Adult Education office assistant will primarily provide assistance in the intake office with incoming calls and face-to-face inquiries from students, faculty, staff and the public; file and maintain various records; provide clerical and other assistance to all program areas as needed.
Intake office coverage
Ensure quality task completion and customer service to students, staff, and community.
Maintain confidentiality regarding student information under FERPA regulations
Duties / Functions
To perform this job successfully, an individual must be able to perform the essential duties with or without reasonable accommodations. Reasonable accommodations may be made to aid individuals with disabilities to perform the essential duties.
Difficult Challenges
Contacts
Education Required
Education Preferred
Experience Required
Good customer service and organization skills
Detail oriented, dependable
Motivated self-starter
Basic knowledge of Microsoft Office products
Experience Preferred
Previous office experience preferred
KSA Required
KSA Preferred
Department / Job Specific Requirements
Department : Adult Education
Campus : High Point
Supervisor : Eric Mecimore / K. Peterson
Ext : 55040 / 55008
Hours : Varies, up to 20 per week
Physical Demands
Primarily sitting
Lifting