User Experience Designer Job at Usg in Chicago

Capability transformation

USG is evolving its digital customer experience and translating the objective of being easiest to do business with into a sustainable technology roadmap. The digital transformation includes upgrading our technology stack and augmenting our teams, developing new digital platforms, and integrating a best-in-class eCommerce operating model to deliver exceptional customer experience from design planning to order delivery. The digital services are based on to be improved data and process models and will be provided for all our customers in the US, Canada, and LATAM.

Role Summary

We are seeking a talented User Experience Designer to join our dynamic team. This role involves designing user-centered solutions that enhance the overall experience for both customers and internal users. You will collaborate closely with cross-functional teams to create intuitive and engaging user experiences, leveraging user research and data analysis to drive design decisions. Your work will involve understanding user needs, defining user flows, and creating wireframes and prototypes that bring ideas to life.

Key Responsibilities

Collaborate with Teams

• Work with Product Managers, Engineers, Architects, QA, and other UX team members to design experiences for customers and internal users.
• Partner with other UX and UI Designers to align patterns, priorities, and cross-functional experiences.

User Research and Design

Evaluate and Improve Experiences

Documentation and Communication

Manage Web Experience

Analytics and Optimization

Qualifications

Preferred Qualifications

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity. USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

EOE including disability / veteran

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