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Internet Sales Representative

Internet Sales Representative

Penske Chevrolet of CerritosCerritos, CA, US
30+ days ago
Job type
  • Full-time
Job description

Internet Sales Representative

The Internet Sales Representative is responsible for selling new / used vehicles at dealership standards for gross profit, volume, and guest satisfaction.

Position is 100% on-site.

Essential Duties Include The Following; However, Other Duties And Responsibilities May Be Assigned :

  • Generates business through internet sources.
  • Assists guests in selecting a vehicle by asking questions and listening carefully to the guest's responses over the internet.
  • Directs guests to product information resources, including those available on the internet.
  • Checks emails and responds to guests' inquiries, as prescribed by dealership policy.
  • Coordinates internet promotions with other dealership sales promotions and advertisement.
  • Fully explains product performance, application, and benefits and offers test drives to all prospects.
  • Introduces guests to dealership operations, including the service and parts departments, to emphasize to guests the quality and efficiency of the dealerships service operations.
  • Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
  • Utilized dealership internet lead management tool to develop a prospect system.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to guests.
  • Writes complete sales orders, process paperwork in accordance with established dealership policies.
  • Communicates with Finance to make sure all stipulations for finalizing the paperwork are complete.
  • Maintains and achieves the sales and guest satisfaction objectives set by management.
  • Performs other administrative duties as assigned by management.
  • Maintains high ethical standards in all actions.
  • Always maintains professional appearance.

Base hourly rate of $16.50 plus commission compensation which can range from $0.00 (if baseline benchmarks are not met) with no upper limit.

Qualifications :

  • A high school diploma or equivalent, desired.
  • Minimum of one (1) year sales experience, preferably in the automotive industry; proficient in Microsoft office programs (Word, Excel, PowerPoint)
  • Knowledge of basic mathematical concepts (such as adding, subtracting, dividing, multiplying and percentages); equity values and depreciation; and laws that govern retain automotive sales.
  • Ability to coordinate activities with other employees.
  • Read and comprehend instructions and information in the English language.
  • Learn and understand the federal, state, and local laws which govern retail auto sales.
  • Use good judgment in challenging situations; pay attention to detail; follow-up with guests and employees.
  • Work well with the public; communicate in a professional manner on the phone, internet and in person.
  • Use standard office equipment.
  • Must have a valid sales driver's license and maintain an acceptable and safe driving record.

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical Demands :

  • Able to withstand outdoor weather.
  • Frequently required to sit and stand for a long period of time; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • Frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.

    • Penske Chevrolet of Cerritos is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

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    Internet Sales Representative • Cerritos, CA, US