Talent.com
Disability Solutions is hiring : Event Technician, Audio Visual - Sheraton Kansas

Disability Solutions is hiring : Event Technician, Audio Visual - Sheraton Kansas

MediabistroKansas City, MO, United States
5 hours ago
Job type
  • Full-time
Job description

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

  • Strives to exceed the expectations and needs of internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
  • Monitors events and checks in on customers throughout the day.
  • Understands and fosters the hotel / client relationship.
  • Technical Ability

  • Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
  • Handles equipment challenges and changes in a timely and professional manner.
  • Systems Knowledge

  • Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
  • Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
  • Increases revenue by utilizing floor up-selling techniques.
  • Works with clients to finalize invoices.
  • Completes order entries in Navigator, as needed.
  • Job Qualifications

  • High School Diploma required. Associate's degree is preferred.
  • Internal applicants must meet / complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements : Internal Hourly Requirements.pdf
  • External applicants must meet / validate and achieve / complete all training and certifications required for this position, within one year. For technical external requirements, view our career path here :
  • 1 year of customer service or hospitality experience is preferred.
  • 1 year of audio-visual experience or equivalent in an educational environment is preferred.
  • A valid driver's license is required for team members that may operate Company vehicles.
  • Additional DOT requirements may need to be met if applicable.
  • Must be able to lift 50 lbs.
  • Competencies

    Deliver World Class Service

  • Hospitality
  • Ownership
  • Do The Right Thing

  • Instills Trust
  • Safety Conscious
  • Drive Results

  • Action Oriented
  • See The Big Picture

  • Tech Savvy
  • Value People

  • Communicates Effectively
  • For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (

    Physical Requirements

    Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as : Continuously, Frequently, Occasionally, and Never.

  • Sitting : 2-3 Hours
  • Standing : 4-5 Hours
  • Walking : 4-5 Hours
  • Stooping : 2-3 Hours
  • Crawling : 2-3 Hours
  • Kneeling : 2-3 Hours
  • Bending : 2-3 Hours
  • Reaching (above your head) : 2-3 Hours
  • Climbing : 0-1 Hours
  • Grasping : 4-5 Hours
  • Lifting Requirements

  • 0 - 15 lbs :
  • Continuously
  • 16 - 50 lbs
  • : Frequently
  • 51 - 100 lbs : Occasionally
  • Over 100 lbs : Occasionally
  • Carrying Requirements

  • 0 - 15 lbs
  • : Continuously
  • 16 - 50 lbs
  • : Frequently
  • 51 - 100 lbs : Occasionally
  • Over 100 lbs : Never
  • Auditory / Visual Requirements

  • Close Vision : Continuously
  • Distance Vision : Continuously
  • Color Vision : Frequently
  • Peripheral Vision : Occasionally
  • Depth Perception : Frequently
  • Hearing : Continuously
  • Pushing / Pulling Requirements

  • 0 - 15 lbs
  • : Continuously
  • 16 - 50 lbs
  • : Frequently
  • 51 - 100 lbs
  • : Frequently
  • Over 100 lbs : Occasionally
  • Note : The physical requirements marked with an asterisk () indicate activities performed without assistance.

    Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Work Environment

    Hotel

    Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

    The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

    Hourly Pay Range : $15.09 - $18.49

    The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

    Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

    We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

    Create a job alert for this search

    Hiring Event • Kansas City, MO, United States

    Related jobs
    Event Technician, Audio Visual - (Part Time) - Westin Tampa Waterside Job at Enc

    Event Technician, Audio Visual - (Part Time) - Westin Tampa Waterside Job at Enc

    MediabistroMission, KS, United States
    Part-time
    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position reports ...Show moreLast updated: 30+ days ago
    Event Technician, Audio Visual - Marriott Overland Park Job at Encore Global in

    Event Technician, Audio Visual - Marriott Overland Park Job at Encore Global in

    MediabistroOverland Park, KS, United States
    Full-time
    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position reports ...Show moreLast updated: 16 days ago
    Encore Global is hiring : Part Time Event Technical Specialist (Audio, Video or L

    Encore Global is hiring : Part Time Event Technical Specialist (Audio, Video or L

    MediabistroMission, KS, United States
    Part-time
    The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, while ensuring client satisfaction.This position...Show moreLast updated: 19 days ago
    Event Technician, Audio Visual (Part Time) - Muskoka / Huntsville Region Job at En

    Event Technician, Audio Visual (Part Time) - Muskoka / Huntsville Region Job at En

    MediabistroMission, KS, United States
    Part-time
    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position reports ...Show moreLast updated: 30+ days ago
    Encore Global is hiring : Event Technician, Audio Visual - Sheraton Kansas City a

    Encore Global is hiring : Event Technician, Audio Visual - Sheraton Kansas City a

    MediabistroKansas City, MO, United States
    Full-time
    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position reports ...Show moreLast updated: 3 days ago
    Event Technician, Audio Visual - Westin DC Downtown Job at Encore Global in Miss

    Event Technician, Audio Visual - Westin DC Downtown Job at Encore Global in Miss

    MediabistroMission, KS, United States
    Full-time
    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position reports ...Show moreLast updated: 15 days ago
    Encore Global is hiring : Seasonal Event Technician, Audio Visual - KPMG Lakehous

    Encore Global is hiring : Seasonal Event Technician, Audio Visual - KPMG Lakehous

    MediabistroMission, KS, United States
    Full-time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...Show moreLast updated: 30+ days ago
    Encore Global is hiring : Seasonal Event Technician, Audio Visual - Orlando Marri

    Encore Global is hiring : Seasonal Event Technician, Audio Visual - Orlando Marri

    MediabistroMission, KS, United States
    Full-time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...Show moreLast updated: 11 days ago
    Encore Global is hiring : Event Technician, Audio Visual - DoubleTree by Hilton H

    Encore Global is hiring : Event Technician, Audio Visual - DoubleTree by Hilton H

    MediabistroMission, KS, United States
    Full-time
    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position reports ...Show moreLast updated: 1 day ago
    Seasonal (10 / 13 / 25 - May 2026) Event Technician, Audio Visual - The Boca Raton J

    Seasonal (10 / 13 / 25 - May 2026) Event Technician, Audio Visual - The Boca Raton J

    MediabistroMission, KS, United States
    Full-time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...Show moreLast updated: 4 days ago
    Event Technician, Audio Visual (Part Time) - KPMG Lakehouse - Lake Nona, FL Job

    Event Technician, Audio Visual (Part Time) - KPMG Lakehouse - Lake Nona, FL Job

    MediabistroMission, KS, United States
    Part-time
    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position reports ...Show moreLast updated: 30+ days ago
    Encore Global is hiring : Event Technician, Audio Visual - Gaylord National Harbo

    Encore Global is hiring : Event Technician, Audio Visual - Gaylord National Harbo

    MediabistroMission, KS, United States
    Full-time
    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position reports ...Show moreLast updated: 30+ days ago
    Seasonal Event Technician, Audio Visual - Renaissance Orlando at SeaWorld Job at

    Seasonal Event Technician, Audio Visual - Renaissance Orlando at SeaWorld Job at

    MediabistroMission, KS, United States
    Full-time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...Show moreLast updated: 16 days ago
    Event Technician, Audio Visual (Part-Time) - DoubleTree by Hilton Hotel Blooming

    Event Technician, Audio Visual (Part-Time) - DoubleTree by Hilton Hotel Blooming

    MediabistroMission, KS, United States
    Part-time
    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position reports ...Show moreLast updated: 1 day ago
    AVI Systems is hiring : Audio-Visual Service Technician in Kansas City

    AVI Systems is hiring : Audio-Visual Service Technician in Kansas City

    MediabistroKansas City, KS, United States
    Full-time
    At FORTÉ, every role plays a part in reimagining how the modern workplace works.Whether you're on the front lines with customers or behind the scenes making things run, your work helps people conne...Show moreLast updated: 30+ days ago
    Encore Global is hiring : Seasonal Event Technician, Audio Visual - Hyatt Regency

    Encore Global is hiring : Seasonal Event Technician, Audio Visual - Hyatt Regency

    MediabistroMission, KS, United States
    Full-time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...Show moreLast updated: 30+ days ago
    Sr. Event Technical Lead, Audio Visual - The Ritz Carlton Job at Encore Global i

    Sr. Event Technical Lead, Audio Visual - The Ritz Carlton Job at Encore Global i

    MediabistroMission, KS, United States
    Full-time
    Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technic...Show moreLast updated: 30+ days ago
    Seasonal Event Technician, Audio Visual - Grande Lakes Orlando - JW Marriott & T

    Seasonal Event Technician, Audio Visual - Grande Lakes Orlando - JW Marriott & T

    MediabistroMission, KS, United States
    Full-time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...Show moreLast updated: 30+ days ago
    Event Technician, Audio Visual (Part Time) - Orlando Labor Pool Job at Encore Gl

    Event Technician, Audio Visual (Part Time) - Orlando Labor Pool Job at Encore Gl

    MediabistroMission, KS, United States
    Part-time
    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position reports ...Show moreLast updated: 19 days ago
    AVI Systems Inc. is hiring : Audio-visual Service Technician in Kansas City

    AVI Systems Inc. is hiring : Audio-visual Service Technician in Kansas City

    MediabistroKansas City, MO, United States
    Full-time
    The Field Service Technician will travel to customer sites to provide scheduled maintenance, troubleshooting and repair service of their AV systems. You would diagnose and resolve technical issues w...Show moreLast updated: 30+ days ago