Job Description
Job Description
Oklahoma AgCredit provides loans, leases and financial services to farmers, ranchers and rural businesses and homeowners in 60 of 77 counties in Oklahoma. We are part of the Farm Credit System that supports rural communities and agriculture with reliable and consistent credit. We are headquartered in Edmond, Oklahoma. Learn more at www.okagcredit.com.
Position Summary : The Lending Specialist provides borrowers with excellent customer service by greeting them warmly, posting payments as directed, answering phones calls, filing loans documents electronically, and pulling daily reports for review and approval. The Lending Specialist will also support the location by maintaining supplies, marketing items and facility services as needed.
Position Responsibilities :
Loan Servicing and Closing
- Imports loan documents into electronic filing software OnBase
- Prints, mails or emails lending documents to various departments or customers
- Ensures timely completion and scanning of filings, OnBase and post- / pre-close signed documents to borrowers
- Reviews legal documents before sending to collateral custodian
- Sends delinquency letters to customers
- Coordinates with insurance specialist on borrower insurance and filings
- Prepares mortgage releases after payoff is received
- Prepares Loan Servicing Documents, Books Process and OnBase
- Organizes, interprets and verifies legal descriptions and abstracts
Customer Service
Greets walk-in guests with a warm greeting and helps guests or directs them to the appropriate team memberAnswers and directs phone calls to appropriate team membersAnswers general questions and provides payment receipts to customersAttends at least two marketing events annuallyCoordinates with other team members on marketing, office supplies, activities and other events for the regionTeller
Posts monthly payment information to Teller based on data from NGSInitiates wiresDisburses loan feesSends accounts payable and ACH’s to accounting for paymentCheck 21
Determines if checks need to go to bank or through machineProcesses checks according to timelinesBalances Check21 inputs dailyDaily Reports
Runs daily and monthly reports regarding DFM, Drafts, ACH, LB, FTC, BLS and others as assignedIdentifies when to post transactions or make changes to an accountObtains approval from Lending Officer or RVPScans approved report into OnBaseFacility Maintenance and Supplies
Performs minor facility maintenanceIdentifies need for service on facilitiesSchedules service as needed and monitors service delivery for facility needsOrdering marketing items and giveawaysChecks office supply inventoryOrders online or picks up supplies at local storesData Security and Confidentiality
Appropriately protects the confidentiality, security, and integrity of the Association’s systems and data and clients’ dataTravel Requirements :
Position requires travel between 10% - 20%Minimum Qualifications :
Associate’s degree or experience equivalent to perform the essential functions of the job1 year of related experience in banking, financial services, legal and title work, and customer serviceOr an equivalent combination of education and experience sufficient to perform the essential functions of the jobKnowledge and Skills Required :
Working knowledge of the agriculture industryKnowledge of Word / Excel / Outlook sufficient to create, update and save basic documentsGeneral knowledge of basic accounting practicesWorking knowledge in reading and identifying income statements, balance sheets, tax returns and other financial reportsSkill in negotiating general agreements to achieve the best outcome for the organizationSkill in listening and conveying awareness of a customer's problem or issue to find resolutionSkill in utilizing technology to increase efficiencySkill in interacting and working effectively with othersSkill in promoting the Association’s products and servicesSkill in establishing and maintaining relationships with customers or vendorsSkill in organizing material and information in a systematic way to optimize efficiencySkill in applying processes and proceduresSkill in engaging, collaborating, and building trust with borrowersSkill in utilizing time in an efficient and effective mannerSkill in focusing on and tracking detailsSkill in providing customer serviceSkill in delivering difficult messages effectivelySkill in gathering, compiling and organizing informationSkill in oral and written communication, sufficient to exchange information effectively with peers, supervisor, and customersOklahoma AgCredit offers a competitive compensation and benefits package, including :
Competitive base pay with an incentive plan401(k) Match 9% MaximumPaid Vacation (15 days), Sick Leave (15 days) and Holidays (12 days)Excellent medical, Dental, Vision, Life InsuranceFlexible Spending and Health Savings AccountsWellness program activities and rewardsCustomer-Centric EnvironmentOpportunity to Give Back to AgricultureInterested candidates should apply at this link : https : / / oklahomaagcredit.applytojob.com / apply
Oklahoma AgCredit is an Equal Opportunity Employer dedicated to diversity in the workplace and offers a great work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information or protected veteran status.
Important note : We care about your hiring process and take it seriously. A real person will review your application, meaning response timelines may vary. The interviewing process at Oklahoma AgCredit may include emails, texts, phone calls, and on-site interviews. We cannot personally follow-up with each applicant, and we will do our best to create a professional, respectful, and thorough process for candidates with whom we identify as a potential fit.
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