Talent.com
Logistics Support Lead

Logistics Support Lead

WyldNew York, NY, US
30+ days ago
Job type
  • Full-time
Job description

Logistics Support Lead

Headquartered in the Pacific Northwest, Wyld produces the best Cannabis tasting edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always ready to embrace challenges, test boundaries, and push limits. Our company ethos is founded in strong values and our Pillars of Commitment to our communities and the Earth itself. Our ambitious team embraces challenges, tests boundaries, and is always ready for adventure. Wyld operates in AZ, CA, CO, IL, MA, MD, MI, MO, NM, NV, NY, OR, OK, WA, and across all of Canada with more launches on the horizon.

Ability to excel in a fast-growing / fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative. Embody Wyld Core Values, The Wyld Way.

Wyld's core values are the driving force and energy behind everything we do. These values drive our culture, our business philosophy and our philanthropic efforts. It is the cornerstone for all that we do here at Wyld. -Make a Mark -We Blaze Our Own Trail -Brand First -We Mean Business

Summary As Logistics Support Lead you act as a leader within the Logistic Support team as well as an active driver. You will be responsible for maintaining positive customer relations and play a key role in representing the Wyld brand. This position is a front-facing role that provides direct support to Wyld's clients and customers. They ensure strong ties with our customers by timely delivering Wyld products, providing excellent customer service, maintaining relationships while at accounts, providing clear communication of account-related items to the sales team when in the field, and being a subject matter expert on company background and providing training on product knowledge. Additionally, the Logistics Support Lead position, in conjunction with the Logistics Managers, act as additional support to Logistics Support staff.

Essential Duties and Responsibilities Include The Following

Product Delivery and Payment Collection

  • Comply with traffic legislation, be conscious of road safety and demonstrate safe driving and other good road safety habits
  • Conduct inspections of vehicles before loading product and departing for deliveries
  • Ensure the safety, security, accuracy, and efficiency of the loading and unloading process to hit KPI
  • Delivers orders following detailed route instructions in state territory
  • Unload goods and review deliveries with clients to ensure products meet their needs
  • Accurately manage monetary transactions
  • Transport orders accurately and compliantly

Brand Ambassador

  • Merchandising and relationship building while at accounts
  • Attend events, partnerships and promotional opportunities to represent and promote WYLD
  • Educate customers, consumers, and budtenders about the brand and products
  • Lead budtender educations at dispensaries
  • Being knowledgeable on all WYLD products, pricing and nuances
  • Act as Additional Leadership to the Distribution Team

  • Support the Logistics Managers with creation and communication of routes, schedules for deliveries, payment picks, ERP processes and education sessions (EDUs)
  • Assist in event planning, scheduling, management and CRM processes
  • Maintain relationships and communication with 3rd party route providers and update applicable route information and parties affected as needed
  • Support the team operation if the Logistics Manager is out of the office
  • Alternate weekend and evening coverage with Managers to act as person of contact for the team
  • Be willing to lead by example and be a positive influence on the Logistics Support team
  • Assist with onboarding and training as needed
  • Complete and report on market intel
  • Attends events to provide additional support and real time feedback from Logistics Support
  • Oversee and manage inventory of event stock including swag, unmedicated sample supplies, collateral and other items and work with the sales team on the delivery of these marketing materials
  • Execute administrative responsibilities including daily reporting into CRM, mileage and expense reporting submitted weekly, internal logs for vehicle, SWAG checkout, etc.
  • Assist Sales Account Managers and other sales staff by providing market and competitive insights, assessing industry trends and communicating clients' needs through appropriate channels
  • Maintain ongoing communication with Logistics Manager and log all feedback and daily tasks into company CRM
  • Understand state level regulations and internal policies ensuring proper field execution and internal communication
  • Provide support with fulfillment and inventory related activities such as picking and packing, labeling of finished good units, staging of outgoing orders, and bulk movement of goods
  • Additional duties and responsibilities may be assigned based on business needs
  • Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

  • Experience / Skills : 1+ year of delivery driving experience preferred
  • Computer Skills : Proficiency in Microsoft office, data analysis, Google Apps, and Salesforce CRM a plus
  • Active state-issued driver's license and maintained clean driving record
  • Reliable personal vehicle to utilize for marketing events (Mileage reimbursement is covered at federal rate)
  • Must be able to effectively communicate in English, both verbally and written
  • Spanish proficiency a plus
  • Hours are likely to vary based on the needs of the business
  • Must obtain state required permits, licenses, and / or certifications
  • ServSafe Food Handler's Card preferred
  • Willing to submit to a background check, including a motor vehicle report
  • State regulations require all applicants must be 21 years of age or older
  • Math Skills : Possess basic mathematical skills : addition, subtraction, multiplication and division
  • Travel Requirements : Driving in state territory utilizing company or personal vehicle as needed
  • Overnight stays when needed to support longer routes (lodging and meals covered by company)
  • Vision requirement to meet state and Motor Vehicle standards
  • Benefits

    As a non-exempt employee, you'll receive a competitive hourly wage of $26.75-$32.50 / hr paid biweekly, overtime, 11 paid holidays, 401K, 120 hours of PTO and fully paid health, dental and vision insurance

    Wyld is an equal opportunity employer.

    About WYLD

    Wyld was founded in 2016 with the goal of creating high-quality, real fruit-infused cannabis edibles. Since then, we've grown into America's top edible brand, driven by a commitment to excellence, community partnerships, and integrity. We're proud to support social justice, environmental sustainability, and wellness, while continuing to expand our reach and impact.

    Our Hiring Process

    Stage 1 : Applied

    Stage 2 : Review

    Stage 3 : Interview

    Stage 4 : Offer paperwork processing

    Create a job alert for this search

    Support Lead • New York, NY, US

    Related jobs
    • Promoted
    Logistics Specialist

    Logistics Specialist

    NavySummit, NJ, United States
    Full-time
    ABOUT The success and safety of every mission depend on getting needed supplies, materials, and equipment at a moment’s notice. The service members of the Purchasing, Supply & Logistics community ma...Show moreLast updated: 14 days ago
    • Promoted
    Application Support Team Lead

    Application Support Team Lead

    VirtualVocationsPaterson, New Jersey, United States
    Full-time
    A company is looking for an Application Support Team Lead (NextGen).Key Responsibilities Lead and mentor a team of Application Support Specialists, ensuring adherence to protocols and performance...Show moreLast updated: 1 day ago
    • Promoted
    Logistics Support Manager

    Logistics Support Manager

    Sotheby'sNew York, NY, US
    Full-time
    Established in 1744, Sotheby's is the world's premier destination for art and luxury.Sotheby's promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now ch...Show moreLast updated: 30+ days ago
    • Promoted
    Logistics Support

    Logistics Support

    WyldNew York, NY, US
    Full-time
    Headquartered in the Pacific Northwest, Wyld produces the best Cannabis tasting edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always rea...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Solution Line Director Logistics

    Solution Line Director Logistics

    VirtualVocationsJamaica, New York, United States
    Full-time
    A company is looking for a Solution Line Director for Warehousing & Logistics.Key Responsibilities Define and own the strategic vision, roadmap, and portfolio for the Warehousing & Logist...Show moreLast updated: 1 hour ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocationsPaterson, New Jersey, United States
    Full-time
    A company is looking for a Customer Support Specialist working Pacific Time hours.Key Responsibilities : Manage high call volumes and respond to customer inquiries via phone, chat, and email De-e...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Team Lead with CJIS Certification

    Customer Support Team Lead with CJIS Certification

    VirtualVocationsPaterson, New Jersey, United States
    Full-time
    A company is looking for a Customer Support Team Lead to drive operational excellence in customer support.Key Responsibilities Lead and coach a team of support agents while fostering a positive t...Show moreLast updated: 1 day ago
    • Promoted
    Logistics Specialist

    Logistics Specialist

    Robert HalfBergen County, NJ, United States
    Full-time
    International Logistics Coordinator.Bergen County, NJ | Growing Home Goods Manufacturer.Are you highly organized, detail-oriented, and ready to keep global supply chains moving smoothly? Join our e...Show moreLast updated: 9 days ago
    • Promoted
    Logistics Solutions ManagerPerth Amboy, NJ

    Logistics Solutions ManagerPerth Amboy, NJ

    JD.comPerth Amboy, NJ, US
    Full-time
    Base Salary : $80,000 - $120,000.Compensation may vary outside of the listed range based on several factors, including the candidate's qualifications, skills, experience, competencies, and geographi...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Enterprise Support Analyst

    Enterprise Support Analyst

    VirtualVocationsPaterson, New Jersey, United States
    Full-time
    A company is looking for an Enterprise Deployment Program Operations & Support Analyst.Key Responsibilities : Operate L1 queue in Jira. manage customer communications for incidents and maintenance...Show moreLast updated: 19 hours ago
    • Promoted
    Travel Support Specialist

    Travel Support Specialist

    VirtualVocationsPaterson, New Jersey, United States
    Full-time
    A company is looking for a Travel Support Specialist II.Key Responsibilities Research, design, and book custom travel programs including tours, cruises, flights, and concierge services Maintain ...Show moreLast updated: 27 days ago
    • Promoted
    Support Services Specialist

    Support Services Specialist

    VirtualVocationsPaterson, New Jersey, United States
    Full-time
    A company is looking for a Support Services Specialist to enhance customer experiences and resolve issues.Key Responsibilities Support customers by handling calls and email requests, resolving so...Show moreLast updated: 2 days ago
    • Promoted
    Customs Brokerage Support Specialist

    Customs Brokerage Support Specialist

    VirtualVocationsJamaica, New York, United States
    Full-time
    A company is looking for a Customs Brokerage Support Associate.Key Responsibilities Respond to customer requests via phone and email Monitor system performance, deliver training, and support qua...Show moreLast updated: 2 days ago
    • Promoted
    Logistics Representative 1

    Logistics Representative 1

    Zoetis, IncParsippany-Troy Hills, NJ, United States
    Full-time
    This position is responsible for various tasks relating to the receipt, storage, order fulfillment and shipping of customer orders. Timely, accurate, fast-paced picking of customer orders assuring t...Show moreLast updated: 8 days ago
    • Promoted
    Logistics Coordinator

    Logistics Coordinator

    VirtualVocationsAstoria, New York, United States
    Full-time
    A company is looking for a Logistics Coordinator to manage shipments, warehouse communications, and inventory reconciliation. Key Responsibilities Oversee customs compliance data and tariff classi...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    VirtualVocationsPaterson, New Jersey, United States
    Full-time
    A company is looking for a Technical Support Specialist II to provide expertise in supporting end users and commercial teams for water analysis products. Key Responsibilities Recommend and trouble...Show moreLast updated: 30+ days ago
    • Promoted
    SAP SuccessFactors Support Director

    SAP SuccessFactors Support Director

    VirtualVocationsPaterson, New Jersey, United States
    Full-time
    A company is looking for a Prime Support Director - Remote.Key Responsibilities Lead day-to-day operations of the Support Services function, ensuring high-quality service delivery across all clie...Show moreLast updated: 2 days ago
    • Promoted
    Logistics Client Support Representative (Korean Bilingual)

    Logistics Client Support Representative (Korean Bilingual)

    OEC GroupCorona, NY, US
    Full-time
    OEC Group offers hybrid work, competitive salary, a full benefits package, opportunities for professional growth and so much more!. Candidates with 1+ years of import freight forwarding experience i...Show moreLast updated: 30+ days ago