Senior Technical Product Operations Manager

Senior Product Operations Manager

Remote or Hybrid : This role is categorized as remote or hybrid. This means the successful candidate, if within 50 mile radius of GM location (Mountain View, Sunnyvale, Warren, Milford), is expected to report to the office three times per week, at minimum.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

The role involves overseeing multiple data products that directly impact the rapid, efficient, and safe operations of autonomy in GM's vehicles.

In this role, you will drive clarity on product requirements, optimize operational processes, and support development of the team's strategic roadmap to create products and services that enable high quality, high coverage data that feeds directly into AV development.

Responsibilities include :

• Leading the strategic execution of new cross-functional initiatives
• Identifying and prioritizing technical and operational initiatives that drive impact and / or efficiency; generating cross-functional agreement on implementing top ideas
• Being the voice of ProdOps to Product & Eng - clarifying and prioritizing product gaps; driving process improvements & best practices
• Building operational capabilities specifically around human-in-the-loop systems that significantly increase our rate of feedback and iteration on new features, processes, and products
• Scope and implement analyses, experiments, and pilots that inform product direction and answer strategic, cross-cutting questions
• Understanding technical details and critical datasets; working with stakeholders to design and implement improvements / solutions
• Defining metrics to track the health of the business and drive alignment among cross-functional stakeholders
• Overseeing day to day operations of large distributed workforce, partnering with relevant teams to ensure results are completed on time, cost-effectively and with objectives achieved
• Tracking, measuring, and communicating progress to leadership and stakeholders that showcases the impact of our work

Required qualifications include :

Preferred qualifications include :

The salary range for this role is $140k to $180k. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

An incentive pay program offers payouts based on company performance, job level, and individual performance.

GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.