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Monitoring Center Analyst
Monitoring Center AnalystTC Energy • Charleston, WV, US
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Monitoring Center Analyst

Monitoring Center Analyst

TC Energy • Charleston, WV, US
22 days ago
Job type
  • Full-time
Job description

Natural Gas Monitoring Center Analyst

Determined, imaginative, curiousif these are some of the ways you describe yourself, we want to learn more about you!

At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability.

The opportunity Our Natural Gas and Pipelines Team is evolving to meet the needs of our growing business and we are expanding our presence in Charleston, WV to support our Gas Control department.

The Monitoring Center serves as first-line of communication with field personnel, landowners / state and local authorities pertaining to questions and concerns for all TC owned US Natural Gas facilities. Analysts handle calls from both internal (Gas Control, etc.) and external (the emergency 800 numbers) sources. This position will provide coverage for employees on rotating 12-hour shifts including nights, weekends, and holidays. This position is looking for an employee who possesses strong analytical and communication skills to work in the Monitoring Center for a U.S. based Natural Gas pipeline & storage company's Control Room. This position will independently follow established methods, Control Room Management Plan (CRM) and procedures to ensure the safe and reliable operation of the U.S. Pipeline systems.

  • We anticipate filling this position locally, therefore it is not eligible for cross-border or domestic relocation programs.
  • This position is overtime eligible.
  • Hours of work may vary. This position will fill in on rotating 12 hour shifts, sometimes on short notice.

What You'll Do

  • Performs on team that is responsible for 24-hr. / day monitoring of the pipeline system in 12-hr. rotating shifts including nights, weekends, and holidays
  • Takes appropriate actions to respond to notifications from gas control and external systems (including but not limited to PI, Electronic measurement, and telephone communications)
  • Serves as first-line of communication with field personnel and landowners / state and local authorities pertaining to questions and concerns of TC East facilities
  • Maintain a basic knowledge of the equipment / facilities in operation; applies knowledge of the specific operation characteristics of individual stations
  • Receives calls from 1-800 number on pipeline markers, logs pertinent information on the emergency, and makes call to the appropriate field personnel to handle emergency
  • Assists gas control by initiating work request to appropriate field employee for pipeline, compressor, M&R, A&E problems, when necessary
  • Manages Emergency and Incident response coordination, logs pertinent information on the event (per the Documentation Standard), dispatches appropriate Field personnel to respond to the event and collects and documents further event detail as required
  • The Monitoring Center will be required to follow TC Energy's Emergency Management Plan and help in the management of the plan during an incident
  • Respond to emergency one-calls by clearing or dispatching to the appropriate field location
  • Help at times with the Miss Utility tickets "Call before you dig"
  • Adheres to, and assists in complying with, the Control Room Management (CRM) Program under the requirements of the Pipeline Hazardous Materials and Safety Administration (PHMSA) regulations
  • Other tasks as assigned.
  • Minimum Qualifications

  • High school diploma or GED
  • Outstanding analytical and problem-solving abilities
  • Remains calm, effective and even-tempered in high-pressure circumstances or in confusing, chaotic, or demanding situations
  • Ability to quickly determine when deviations or anomalies can lead to problems
  • Good planning, organization, and teaming skills
  • Willing to take a risk and make decisions
  • Flexibility to multitask while working in a fast-paced environment
  • Must excel in communication skills (verbal, written, and electronic) and possess excellent customer service skills required to work with individuals at all levels of the organization
  • Functions well in a team-based environment
  • Candidate must be a quick learner.
  • Preferred Qualifications

  • Two-year degree in business or technical discipline
  • 2-5 years' experience with diverse pipeline systems
  • Familiarity with computer software currently used by TC Energy
  • This position requires candidates to :
  • Have and maintain a valid driver's license
  • Provide a driver's abstract for review
  • Successfully complete a pre-employment medical screening, including drug and alcohol testing
  • Be willing and able to work a flexible schedule that may include standard business hours, 12-hr. shifts, nights, weekends and holidays
  • Be available for overtime, extended work hours, and call-outs as needed and sometimes at short notice
  • Travel to other company locations for temporary assignments, meetings or training which would involve some overnight stays away from home
  • About our business

    We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. Every day, our dedicated team proudly connects the world to the energy it needsmoving over 30 per cent of the cleaner-burning natural gas used across the continent. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure fuels industries and generates affordable, reliable and sustainable power across North America, while enabling LNG exports to global markets.

    TC Energy is an equal opportunity employer and participates in the E-Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at careers@tcenergy.com for support.

    All applicants must have legal authorization to work in the country where the position is based, without restrictions. Background screening is required for all positions, which may include criminal and / or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's qualifications.

    Visit us at TCEnergy.com and connect with us on our social medial channels for our latest news, employee stories, community activities, and other updates.

    Thank you for considering TC Energy in your career journey.

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    Monitoring Analyst • Charleston, WV, US

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