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Office Operations Specialist / Office Administrator
Office Operations Specialist / Office AdministratorPorchLight Services • Sioux Falls, SD, us
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Office Operations Specialist / Office Administrator

Office Operations Specialist / Office Administrator

PorchLight Services • Sioux Falls, SD, us
13 days ago
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description

Job Description

We are a family-owned business established in 1943. Now in its third generation and woman-owned, our company has been serving the community with integrity and dedication for over 80 years. We believe in being honest and upfront, educating our clients, and fostering a family-oriented, flexible work environment where every team member is valued and cared for. With a small but mighty team of five employees, we operate with a focus on quality service and strong customer relationships.

Job Summary : The Office Administrator will play a crucial role in ensuring smooth and efficient operations within our company. This position is vital in scheduling clients and coordinating with technicians, guaranteeing a seamless transaction experience for our clients.

Why Join Us?

  • Fun, laid-back, and family-oriented work environment.
  • Flexibility and a supportive team dynamic.
  • Opportunity to be part of a legacy and contribute to a company that truly values its employees and clients.

Client Interaction :

  • Client education-focused, no high-pressure sales tactics.
  • Personable with excellent customer service skills is a must. Join our close-knit team and be a part of a company that values quality service, family, and integrity. We look forward to welcoming you to our family!
  • Key Responsibilities :

  • Answer phone calls and schedule appointments.
  • Manage multiple technician schedules.
  • Call customers for scheduling and follow-ups.
  • Invoice clients and receive customer payments.
  • Manage and organize paperwork efficiently.
  • Purchase inventory and manage stock levels.
  • Light cleaning may be required.
  • Handle walk-in sales and payments
  • Handle residential and light commercial equipment scheduling, including indoor air quality accessories.
  • Requirements

    Skills and Qualifications :

  • Proficiency with Excel, QuickBooks, and / or CRM software preferred. (FieldEdge)
  • Excellent communication and organizational skills.
  • Ability to multitask effectively in a dynamic environment.
  • Additional qualifications are a plus.
  • Work Environment :

  • Office setting with a well-lit, open layout and windows.
  • Light lifting may be required.
  • Part-time position with flexible but regular hours. Monday–Friday, with flexibility on appointment days. 20–25 hours / week, ideal for mid-morning and early afternoon availability.
  • Coffee and snacks
  • Casual dress code
  • 80% of time spent in CRM (FieldEdge). Must be comfortable learning workflows involving dispatch, billing, and part orders
  • Benefits

    Compensation and Benefits :

  • Hourly pay : $17-$25 per hour.
  • Health insurance (25+ hours), retirement plans, and paid time off.
  • Unique benefits include event tickets, merchandise, apparel, product discounts, and paid birthday off.
  • Performance-based incentives (SPIFFS).
  • Professional Growth :

  • On-the-job training provided.
  • Opportunities for continuing education and certifications.
  • Career advancement prospects, with potential for a future full-time position.
  • Future growth may include team supervision, marketing coordination, or advanced CRM roles depending on your strengths.
  • Requirements

    Skills and Qualifications : - Proficiency with Excel, QuickBooks, and / or CRM software preferred. (FieldEdge) - Excellent communication and organizational skills. - Ability to multitask effectively in a dynamic environment. - Additional qualifications are a plus. Work Environment : - Office setting with a well-lit, open layout and windows. - Light lifting may be required. - Part-time position with flexible but regular hours. Monday–Friday, with flexibility on appointment days. 20–25 hours / week, ideal for mid-morning and early afternoon availability. - Coffee and snacks - Casual dress code - 80% of time spent in CRM (FieldEdge). Must be comfortable learning workflows involving dispatch, billing, and part orders

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    Office Administrator • Sioux Falls, SD, us

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