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Administrative Assistant - GNG

Administrative Assistant - GNG

Ascentria Care AllianceManchester, NH, United States
17 hours ago
Job type
  • Full-time
Job description

Help us Build a Thriving New England!

Good News Garage is a member of Ascentria Care Alliance. Ascentria employees and volunteers take

pride in their impact on the people they serve. It's more than just a job; it's an opportunity for our

employees to care for and share in the lives of people who greatly need and appreciate their presence.

Ascentria Care Alliance focuses on every child, elder, disabled person, refugee, endangered teen, or

teenage mom to build stronger communities one person at a time. This is an excellent opportunity to

enhance the operations of a $135m non-profit social services organization with programs throughout New

England.

Work Location / Manchester, NH

Program Overview :

The Administrative Assistant is responsible for interacting with donors and clients, efficiently and

professionally facilitating vehicle donations and awards, maintaining electronic and physical filing

systems, completing billing and financial reporting requirements and performance measuring, oversight of

the Manchester, NH Good News Garage office, and all related paperwork and recordkeeping.

Essential Responsibilities :

Administrative :

  • Provide office operations support for the Good News Garage program, including communication,

scheduling, and coordination.

  • Assist the Program Manager with issuing and collecting surveys, managing expense reports, and
  • coordinating reporting.

  • Input and manage accounts payable invoices and bill clients, ensuring accuracy and timeliness.
  • Maintain and manage spreadsheets to track program metrics and other administrative needs.
  • Uphold a high level of confidentiality in handling sensitive information.
  • Provide excellent customer service by responding to donor or recipient inquiries promptly and
  • professionally, ensuring a positive experience for all.

  • Responsible for assisting with weekly, monthly, and year-end reporting, ensuring the smooth flow
  • and accurate documentation of donations and program activities.

    Analytical & Problem-solving :

  • Troubleshoot issues that arise, applying good decision-making skills to resolve problems
  • promptly.

  • Coordinate with various parties to troubleshoot logistical challenges and timely processing of donated vehicles.
  • Independent Work & Prioritization :

  • Act as the first point of contact in the vehicle donation process, interacting with potential donors
  • and mechanics to facilitate smooth and efficient donations.

  • Work independently to serve as a backup to the Program Manager as needed, ensuring
  • continuity of operations and support.

  • Willingness to participate in organization committees as needed, providing input and support to
  • enhance organizational effectiveness.

  • Work independently to manage multiple tasks, ensuring deadlines are met and work is prioritized
  • effectively.

  • Represent Good News Garage at community events as needed, ensuring professional and
  • positive representation of the organization.

    Organization & Office Management :

  • Ability to maintain current electronic and physical filing systems to ensure easy access and
  • retrieval of information.

  • Manage office supplies and coordinate with program leadership for timely replenishment and
  • maintenance of office equipment.

  • Coordinate with Program Leadership to evaluate and decide whether to accept vehicles donated
  • to Good News Garage.

    Here's what we're looking for :

  • High school diploma or equivalent required.
  • Minimum of two (2) years of administrative and customer service experience preferred.
  • Must have a valid driver's license and positive driving record to assist with car donations.
  • Excellent customer service skills, with a pleasant telephone manner and the ability to interact
  • courteously with the general public, staff, and vendors.

  • Proficiency in Microsoft Office programs (Word, Excel, Outlook); ability to learn new software
  • programs as needed.

  • Demonstrated ability to work independently, make decisions, and manage multiple tasks.
  • Ability to respond to stressful situations calmly and professionally.
  • Perform other duties as assigned to help meet the goals of the program or the agency.
  • Benefits & Compensation :

  • Competitive salary based on experience
  • Ascentria offers the following employee benefits :

    High quality / affordable health, dental, and vision insurance to support your overall wellness

    Flexible Spending Account to help manage eligible expenses

    A 403(b)-retirement plan with employer match

    A full-service Employee Assistance Program with many free and accessible services and supports

    Generous tuition reimbursement to invest in your professional growth and development

    Paid time off which increases as your tenure grows and holidays for work-life balance

    A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected.

    When you join Ascentria, you're not just taking on a job-you're stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission.

    Transform lives and communities with Ascentria Care Alliance. Apply today to be a part of our mission-driven Team!

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Administrative Assistant • Manchester, NH, United States

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