Manager of Controls & Surveillance

Manager Of Controls & Surveillance

City National Bank - Fraud Risk Department is on a mission to establish a modernized, best-in-class, and well-managed Fraud Risk Program. To achieve this objective, one of the critical pillars is to implement strong Controls and Surveillance Strategy by analyzing the data, investigating the fraud trends, and identifying the industry threat landscape. To deliver on this objective, City National Bank is looking for a seasoned Fraud Leader that is passionate in Data Analysis, Fraud Monitoring, and Rule / Model Design to deliver strong Fraud Solutions. This role is part of the Banking and Investment Services.

The Fraud Controls and Surveillance lead is responsible for developing, managing, and maintaining Fraud Controls Strategy that aligns with the Fraud Risk Program. The individual will be responsible for building advanced fraud rules by analyzing the data using techniques like segmentation, optimization, advanced analytics, and machine learning to detect anomalous behavior. The Fraud Controls and Surveillance, SVP is responsible for managing the team of Data Analysts and Data Scientists to help implement a best in class Fraud Surveillance, monitor Threat Landscape, and measure control performance. The Fraud Control and Surveillance leader will be responsible for recruiting, coaching, and developing the team to deliver work products to the team's best potential and implement strong fraud surveillance solutions. The individual will partner with multiple stakeholders including Operations, Investigations, Business and technology to deliver strong data driven surveillance, and implement fraud rules and models. To ensure effective governance the lead will ensure standard work processes, documentation, monitoring, and review of the rule and model inventory. Lead's expertise in understanding fraud, analytics, data science and team management will play a crucial role in identifying and mitigating fraudulent activities within the organization.

Understanding, documenting, analyzing, and reducing the total cost of fraud losses and fraud controls

Contributing to and maintaining governance and oversight to identify, assess, mitigate, and report on fraud losses and near-miss attempts

Leading the development and implementation of fraud surveillance strategies and methodologies

Evaluating fraud cases and losses holistically to identify potential trends, and areas of improvement

Collaborating with cross functional teams including technology, operations, investigation, risk to enhance fraud detection capabilities and implement preventive measures

Partnering with technology to ensure data integrity, data availability, and data security through the fraud analytics process

Utilizing advance analytics techniques such as statistical modeling, machine learning, and predictive analytics to identify fraud patterns and create rules and models

Analyzing large datasets to extract actionable insights and identify areas of fraud vulnerability

Developing and maintaining dashboards and reports to communicate status reports to senior management, auditors, and regulators

Performing ad hoc analyses and participating in special projects as needed by management

Recruiting, hiring, and training a team of data analysts and data scientists with expertise in fraud analytics and data science

Providing guidance, mentorship, and performance evaluations to ensure the teams growth and success

Required Qualifications :

• Bachelor's Degree or equivalent
• Minimum 7 years of experience in a fraud prevention, risk, control improvement, or assurance function, preferably in the financial services industry
• Minimum 3 years in managing and developing the team of analysts, data scientists

Additional Qualifications :

Compensation : Starting base salary : $127,626 - $237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and / or commissions.

Benefits and Perks : At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including :

Get a more detailed look at our [Benefits and Perks](https : / / careers.cnb.com / benefits).

About Us : Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North Americas leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at [About Us](https : / / www.cnb.com / about-us.html).

Inclusion and Equal Opportunity Employment : City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. Careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.#CA-NW.