Talent.com
Owner Services Specialist - Remote
Owner Services Specialist - RemoteBetter Talent • Mexico Beach, FL, United States
Owner Services Specialist - Remote

Owner Services Specialist - Remote

Better Talent • Mexico Beach, FL, United States
12 hours ago
Job type
  • Full-time
  • Remote
Job description

COMPANY OVERVIEW :

Cape & Coast Premier Properties offers the most extensive collection of luxury beach homes along the Forgotten Coast, from Cape San Blas to St. George Island and Mexico Beach. Focusing on beachfront and private pool properties, we provide world-class guest experiences with upscale amenities, concierge offerings, and white-glove service.

Company values we live by are :

  • We believe the best vacations take place in strong local communities
  • We always aim to create growth and opportunity for our team
  • We measure success on the happiness of our guests, team, and the community in which we serve

We are part of the Forgotten Coast Hospitality family, a preeminent hospitality group along the Northwest Florida Panhandle. We are committed to preserving, rehabilitating, and promoting the special treasures and natural splendor of the Forgotten Coast.

POSITION SUMMARY :

The Owner Services Specialist serves as a primary point of contact for our homeowners, providing exceptional service and support throughout their partnership with our company. This role requires strong communication skills, attention to detail, and a collaborative mindset. The Owner Services Specialist will assist both new and existing homeowners with questions related to their property, monthly statements, guest updates, and general information about the area.

You will work closely with the Reservations, Maintenance, Guest Services, and Housekeeping teams to ensure that each homeowner is informed and confident that their property is being well cared for.

KEY RESPONSIBILITIES :

  • Serve as the first point of contact for homeowner inquiries via phone, email, and text, ensuring timely, professional, and courteous responses.
  • Provide knowledgeable assistance regarding property details, statements, maintenance issues, and company policies.
  • Support the Owner Services Manager with reporting, data entry, and updates to HOA rules and regulations.
  • Act as liaison between homeowners and internal departments, including Reservations, Maintenance, Guest Services, and Housekeeping.
  • Create and manage service or maintenance tasks in company software as needed in response to homeowner or guest concerns.
  • Review monthly owner statements for accuracy, identifying potential issues such as billing errors or unusually high utility charges.
  • Assist homeowners with property-related projects such as installations, remodels, deliveries, and special requests.
  • Partner with the Business Development team to assist with onboarding new properties and ensuring a smooth transition into company management.
  • Maintain a thorough understanding of company rental inventory, policies, and procedures, as well as local community resources.
  • Utilize Microsoft Excel, Outlook, and other internal software systems effectively to complete daily tasks.
  • Perform additional responsibilities as assigned to support the Owner Services department and overall company operations.
  • QUALIFICATIONS :

  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Proficient in Microsoft Office (Excel and Outlook) and able to learn new software systems quickly.
  • Ability to multitask in a fast-paced environment while maintaining a positive and professional demeanor.
  • Previous experience in property management, hospitality, or customer service preferred.
  • COMPENSATION & BENEFITS :

    Hourly Pay Range : $18.00 - $21.00 based on experience

    Benefits :

  • Paid time off such as PTO, sick days, and vacation days
  • Health insurance
  • Life insurance
  • Dental insurance
  • Vision insurance
  • Retirement benefits or accounts
  • Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
  • Long term disability insurance
  • Short term disability insurance
  • Job Type : Full time, Remote

    Create a job alert for this search

    Service Specialist • Mexico Beach, FL, United States

    Related jobs
    PT Physical Therapist

    PT Physical Therapist

    Ascension • Port Saint Joe, FL, US
    Full-time
    Various health insurance options & wellness plans.Retirement benefits including employer match plans.Long-term & short-term disability. Employee assistance programs (EAP).Parental leave &...Show more
    Last updated: 30+ days ago • Promoted
    PTA Physical Therapist Assistant

    PTA Physical Therapist Assistant

    Ascension • Port Saint Joe, FL, US
    Full-time
    Full-time, Day Shift - Monday to Friday.Various health insurance options & wellness plans.Retirement benefits including employer match plans. Long-term & short-term disability.Employee assis...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist

    Travel Physical Therapist

    Synergy Medical Staffing • Blountstown, FL, US
    Permanent
    Synergy Medical Staffing is seeking a travel Physical Therapist for a travel job in Blountstown, Florida.Job Description & Requirements. Location : Blountstown, Florida.Shift : 5x8 Days, 08 : 00 : 00-...Show more
    Last updated: 30+ days ago • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Bristol, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    In-Home Product Tester – No Fees, No Experience, $25-$45 / hr

    In-Home Product Tester – No Fees, No Experience, $25-$45 / hr

    OCPA • Lake Mystic, Florida, us
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Remote Product Tester – $45 / hr + Free Products – Start Now!

    Remote Product Tester – $45 / hr + Free Products – Start Now!

    OCPA • Cedar Grove, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Product Tester (Work From Home) – Keep Free Products + Weekly Pay

    Product Tester (Work From Home) – Keep Free Products + Weekly Pay

    OCPA • Sumatra, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Get Paid to Test Products at Home – Flexible Hours, Weekly Pay

    Get Paid to Test Products at Home – Flexible Hours, Weekly Pay

    OCPA • Port St. Joe, Florida, us
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Work From Home Product Tester – $25-$45 / hr – No Experience Needed

    Work From Home Product Tester – $25-$45 / hr – No Experience Needed

    OCPA • Lake Mystic, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Hiring Now - Work from Home - No Experience

    Hiring Now - Work from Home - No Experience

    OCPA • Blountstown, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Test Products from Home – $25-$45 / hr + Freebies

    Test Products from Home – $25-$45 / hr + Freebies

    OCPA • Eastpoint, Florida, us
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Franchise Performance - Alabama / Florida

    Manager, Franchise Performance - Alabama / Florida

    Franchise World Headquarters, LLC • Blountstown, FL, United States
    Full-time
    We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.Candidates must reside in or within commuting distance to Blountstown, FL, Mariann...Show more
    Last updated: 16 days ago • Promoted
    Travel CT Technologist - $2,278 per week

    Travel CT Technologist - $2,278 per week

    First Connect Health • Port St. Jo, FL, United States
    Full-time
    First Connect Health is seeking a travel CT Technologist for a travel job in Port St.Job Description & Requirements.First Connect Health Job ID #25-282874. Pay package is based on 8 hour shifts and ...Show more
    Last updated: 3 days ago • Promoted
    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPA • Apalachicola, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    CT Technologist or CT Tech in Florida

    CT Technologist or CT Tech in Florida

    KA Recruiting Inc. • Wewahitchka, FL, US
    Full-time +1
    Looking for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help!.I have an awesome CT Tech role available near Wewahitchka, Florida!.Shift : Discussed during ...Show more
    Last updated: 30+ days ago • Promoted
    Remote Sales Representative (50k-90k per year)

    Remote Sales Representative (50k-90k per year)

    Professional Careers • Panama City, Florida
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...Show more
    Last updated: 18 days ago • Promoted
    Work from Home

    Work from Home

    HomeJobFinder • Wewahitchka, FL
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show more
    Last updated: 30+ days ago • Promoted
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Panama City, Florida
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 30+ days ago • Promoted