Talent.com
Technical Delivery Manager
Technical Delivery ManagerConcentrix • Seattle, WA, US
Technical Delivery Manager

Technical Delivery Manager

Concentrix • Seattle, WA, US
8 hours ago
Job type
  • Full-time
Job description

Technical Delivery Manager

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Job Summary

The Technical Delivery Manager (TDM) is responsible for leading and driving the end-to-end delivery of complex technology projects. This role involves managing cross-functional teams, aligning stakeholders, and ensuring timely, high-quality, and cost-effective project outcomes. The ideal candidate combines strong technical acumen with excellent leadership, communication, and delivery management skills.

Key Responsibilities

Project Delivery Management

  • Lead and manage technical project delivery across multiple teams and stakeholders.
  • Oversee project planning, execution, monitoring, and delivery within defined timelines and budgets.
  • Develop and maintain comprehensive project plans, schedules, and financial forecasts.
  • Ensure all phases of the project life cycle initiation, execution, delivery, and closure are executed successfully.

Stakeholder Management

  • Serve as the primary point of contact for leadership, clients, and cross-functional teams.
  • Communicate effectively with both technical and non-technical stakeholders to ensure alignment on goals and deliverables.
  • Identify potential issues early and drive proactive resolution to maintain delivery momentum.
  • Team Leadership

  • Lead, coach, and mentor project and technical teams to foster collaboration and high performance.
  • Partner with technical leads to allocate resources efficiently and manage team capacity.
  • Provide guidance to resolve delivery or technical challenges.
  • Risk & Issue Management

  • Proactively identify, assess, and mitigate project risks and issues.
  • Maintain clear escalation paths and ensure timely intervention for critical risks.
  • Quality Assurance

  • Ensure that all deliverables meet quality, performance, and compliance standards.
  • Implement continuous improvement practices to enhance delivery efficiency and consistency.
  • Budget & Resource Management

  • Manage budgets and resource allocation to ensure optimal use of project investments.
  • Track financials, forecasts, and variances to maintain on-time, on-budget delivery.
  • Continuous Improvement

  • Champion best practices, tools, and methodologies for project delivery.
  • Promote a culture of innovation and continuous improvement across teams.
  • Key Requirements

    Education

  • Bachelor's degree in computer science, Engineering, or a related field (or equivalent experience).
  • Experience

  • 10+ years of project management experience, including 7+ years in a technical delivery leadership role.
  • Proven success in delivering complex, large-scale technology projects in fast-paced environments.
  • Hands-on experience with Agile / Scrum and hybrid project management methodologies.
  • Technical Skills

  • Strong understanding of software development (preferably Java and microservices-based architectures), infrastructure, and cloud technologies.
  • Experience using project management tools such as JIRA, MS Project, or similar.
  • Familiarity with Agile SDLC processes and modern DevOps practices.
  • Strong reporting, dashboarding, and metrics management skills.
  • Leadership & Communication

  • Exceptional leadership, interpersonal, and communication skills.
  • Proven ability to lead cross-functional teams and influence without direct authority.
  • Problem-Solving

  • Strategic and analytical thinker with the ability to solve complex delivery and technical issues.
  • Strong decision-making and prioritization skills under pressure.
  • Certifications (Preferred)

  • PMP or Prince2 Certification
  • Agile Scrum Master (CSM / PSM)
  • ITIL Certification
  • Preferred Skills & Experience

  • Experience working in a client-facing environment.
  • Knowledge of cloud platforms (AWS, Azure, GCP) and DevOps tools / practices.
  • Understanding of security best practices and compliance standards in technology delivery.
  • Working Conditions

  • Onsite position based in Seattle, WA.
  • Hybrid work model 23 days in office per week.
  • Occasional travel may be required.
  • The deadline to apply for this position is 10 / 29 / 2025.

    #ConcentrixCatalyst

    #Hybrid

    The base salary range for this position is $92,250 - $144,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

    At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

    Location :

    USA Seattle 1401 NW 46th St

    Language Requirements :

    Time Type :

    Full time

    Physical & Mental Requirements : While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

    Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

    For more information regarding your EEO rights as an applicant, please visit the following websites :

    English

    Spanish

    To request a reasonable accommodation please click here.

    If you wish to review the Affirmative Action Plan, please click here.

    Create a job alert for this search

    Technical Manager • Seattle, WA, US

    Related jobs
    Delivery Driver - Sign Up in Minutes

    Delivery Driver - Sign Up in Minutes

    DoorDash • Port Orchard, WA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 2 days ago • Promoted
    Delivery Driver - Start Earning Quickly

    Delivery Driver - Start Earning Quickly

    DoorDash • Maple Valley, WA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 2 days ago • Promoted
    Solutions Delivery Manager

    Solutions Delivery Manager

    VirtualVocations • Seattle, Washington, United States
    Full-time
    A company is looking for a Solutions Delivery Manager to oversee client onboarding and implementation projects.Key Responsibilities Serve as the primary point of contact for client onboarding and...Show more
    Last updated: 3 days ago • Promoted
    Service Delivery Manager - Seattle, WA

    Service Delivery Manager - Seattle, WA

    Staffing • Seattle, WA, US
    Full-time
    Position Type : Contract to hire.US Citizen, Green Card, TN, GC EAD and H4 EAD only.No Third-party agencies corp to corp. Job Description : 8+ years of experience in IT Consulting Services and backgro...Show more
    Last updated: 13 days ago • Promoted
    Delivery Driver - Receive 100% of Customer Tips

    Delivery Driver - Receive 100% of Customer Tips

    DoorDash • Fircrest, WA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 2 days ago • Promoted
    Tech Infra Program Manager, Capacity Delivery Planning, Capacity Delivery Planning

    Tech Infra Program Manager, Capacity Delivery Planning, Capacity Delivery Planning

    Amazon • Seattle, WA, US
    Full-time
    Work hard, have fun, and make history at Amazon Web Services! The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity pl...Show more
    Last updated: 30+ days ago • Promoted
    Technical Delivery Coordinator

    Technical Delivery Coordinator

    VirtualVocations • Tacoma, Washington, United States
    Full-time
    A company is looking for a Technical Delivery Coordinator to support product management and technical delivery processes. Key Responsibilities Assist in defining product requirements, user stories...Show more
    Last updated: 2 days ago • Promoted
    Healthcare Product Delivery Manager

    Healthcare Product Delivery Manager

    VirtualVocations • Seattle, Washington, United States
    Full-time
    A company is looking for a Product Delivery Manager specializing in Healthcare, specifically Medicaid and Medicare.Key Responsibilities Drive end-to-end delivery of high-impact healthcare project...Show more
    Last updated: 9 days ago • Promoted
    Technical Program Manager II, Capacity Delivery, Cloud Networking

    Technical Program Manager II, Capacity Delivery, Cloud Networking

    Google Inc. • Seattle, WA, United States
    Full-time
    Technical Program Manager II, Capacity Delivery, Cloud Networking.Google Thornton, CO, USA; Atlanta, GA, USA; +2 more.The application window will be open until at least August 18, 2025.This opportu...Show more
    Last updated: 5 days ago • Promoted
    Delivery Driver - Sign Up and Start Earning

    Delivery Driver - Sign Up and Start Earning

    DoorDash • Enumclaw, WA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 2 days ago • Promoted
    Technical Product Manager (eCommerce Testing & Delivery)

    Technical Product Manager (eCommerce Testing & Delivery)

    Inabia Software & Consulting Inc. • Seattle, WA, United States
    Full-time
    Technical Product Manager (eCommerce Testing & Delivery).National, Green Card Holder, or possess an active EAD (such as GC-EAD, H4-EAD). Drive Excellence in eCommerce : Lead Testing & Quality Deliver...Show more
    Last updated: 14 days ago • Promoted
    Service Delivery Manager

    Service Delivery Manager

    Staffing • Bellevue, WA, US
    Full-time
    Service Delivery Manager Bellevue, Wa.Day 1 onsite or Hybrid Long Term Must have Skills : Strong experience in various ITIL areas like Incident Management, Service Management, Problem Management, Ch...Show more
    Last updated: 30+ days ago • Promoted
    Delivery Driver - Onboarding / Onboard

    Delivery Driver - Onboarding / Onboard

    DoorDash • University Place, WA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 2 days ago • Promoted
    Technical Transfer Manager

    Technical Transfer Manager

    Tech Digital • Seattle, WA, US
    Full-time
    The Tech Transfer Project Manager will be a key member of the Cell Therapy Development (CTD) Development Operations & Services (DO&S) Portfolio Management Office. This individual will be responsible...Show more
    Last updated: 30+ days ago • Promoted
    Delivery Driver - Flexible Onboarding

    Delivery Driver - Flexible Onboarding

    DoorDash • Enumclaw, WA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 2 days ago • Promoted
    Food Delivery Driver - DoorDash

    Food Delivery Driver - DoorDash

    DoorDash • Enumclaw, WA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 2 days ago • Promoted
    Delivery Manager Enterprise AI Technology Programs

    Delivery Manager Enterprise AI Technology Programs

    Distyl AI • Seattle, WA, US
    Full-time
    Distyl AI develops AI native technologies for humans & AI to collaborate to power the operations of the Global Fortune 1000. Our platform, Distillery, along with our team of AI Engineers, Researcher...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Technical Infra Program Management, Capacity Delivery Reliability

    Manager, Technical Infra Program Management, Capacity Delivery Reliability

    Amazon • Seattle, WA, US
    Full-time
    Manager Tipm (Technical Infrastructure Program Management).AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we're the ...Show more
    Last updated: 30+ days ago • Promoted