Principal Associate - Credit Controls Management

Principal Associate - Credit Controls Management

Capital One's Consumer & Financial Risk Management, a second line organization, is responsible for developing Capital One's strategies, policies, and governance related to credit. An effective credit risk management governance structure is important to the safe and sound operation of financial organizations. Granting and administering of credit, as well as monitoring and managing credit risk are vital to the daily activities of the corporation. Within the organization, the Credit Controls Management Team (CCMT) conducts end-to-end testing of controls and requirements within the credit infrastructure to ensure that intent, design, and execution meet all policy requirements.

The Credit Controls Management Team (CCMT) is seeking a highly self-motivated and detail-oriented Principal Associate to lead projects in validating the execution of credit policy intent as well as the design and performance of credit controls. The role involves developing testing scope, implementing testing projects, and sharing outcomes with leadership. A significant portion of the time is allocated to research to ensure timely and relevant results. Collaboration across a wide range of teams, with diverse skill sets and accountabilities, is essential to deliver sustainable outcomes for first line teams.

Core capabilities include collaboration across large teams, sound judgement in making decisions when faced with multiple options, implementing change management practices to quickly adapt when researching or testing outcomes necessitate modifications, and ensuring results are grounded using various methods and techniques to maintain completeness and accuracy of reporting.

The ideal candidate will have a basic understanding of credit concepts, a demonstrated ability to manage simultaneous projects at different stages, and the ability to assess whether processes and controls are well-designed. A passion for continuous learning and process improvement is crucial for navigating the complex and fast paced testing environment.

Responsibilities :

• Plan and execute credit policy control assessments
• Identify and implement process improvements to keep pace with first line testing programs
• Perform project management duties to ensure all testing activities for the team are completed within established timeframes
• Conduct transaction testing for credit policy requirements and credit intent in alignment with team methodology and procedures
• Research reports and account level customer data to validate outliers identified through testing and cross reference through available means
• Assist in reviewing documentation of variables used to define coding for system logic
• Conduct control testing to verify design, execution, and escalation are aligned with required policies
• Conduct research of credit infrastructure systems, platforms, processes to modify testing approach as needed
• Obtain and analyze test data from multiple sources, following testing protocols and leveraging job aids as needed
• Collaborate with independent risk management teams to coordinate research and ground findings
• Provide training and overviews of team processes or recently completed evaluations
• Document results in required formats and system of record
• Perform validation of remediation activities as needed
• Assist in communicating results to business areas and Credit Risk Management leadership as needed

Basic Qualifications :

Preferred Qualifications :

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA : $117,300 - $133,900 for Principal Risk Specialist

Richmond, VA : $106,700 - $121,700 for Principal Risk Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.