Wholesale Sales Admin
The Wholesale Admin provides day-to-day administrative and operational support to the Wholesale team. This role is critical in maintaining accuracy in data, order entry and seamless operational flows. They will facilitate clear and effective communication between vendors, team members, and retail partners to support smooth business operations. By maintaining high standards of organization and attention to detail, it helps strengthen partner relationships, maximize sales opportunities, and contribute directly to the brand's growth in the wholesale space.
Organizational Contribution & Influence
This role requires collaboration with internal teams across merchandising, planning, production, finance and logistics to ensure seamless order execution and customer satisfaction. Support business growth by ensuring the accuracy of order details, timeliness of product, communication and exceptional customer service, while contributing to cross-functional efficiency and commercial success.
Key Responsibilities
- Generating and processing supplier purchase orders
- Updating and maintaining accurate and up-to-date account information in account summaries
- Ensuring that all orders, product information and pricing are accurately reflected in both order summaries and tracking reports
- Tracking and executing sample requests ensuring timely delivery of samples to accounts within expected timeframes
- Promptly notifying the Wholesale Coordinator of any delays
- Supporting various administrative and operational tasks to facilitate smooth partner onboarding and successful product launches
- Providing general administrative support to the wholesale team, including management and meeting preparation
Major Components
Supporting Wholesale Manager in receiving and processing of all customer ordersManaging sample requests and tracking ensuring samples are submitted to customers in the allotted timeframeManaging file organization (line sheets, order forms, invoice copies, shipping documents)Helping upload product imagery, pricing, and product details under direction from the wholesale manager and wholesale coordinatorMaintaining shared team folders and ensuring documentation is up to dateScheduling meetings, preparing agendas, and taking meeting notes when neededCapabilities & Experience
[1+] years of experience in Wholesale administrationDetail-oriented with a high level accuracy in data entryExceptional organizational and time management skillsStrong verbal and written communicationAbility to manage multiple projects, spreadsheets and databasesApply strong problem-solving skills to resolve order discrepancies and client concernsUnderstanding of product life cycle (seasonal calendar, market dates, etc.)Collaborates effectively with internal and external stakeholdersProficient in excel, Google Suite, and sales platforms a plus!Qualities & Attributes
Role model core values and take action to create, nurture and protect the Princess Polly cultureChampion organizational culture ensuring behaviours are aligned with our core valuesKey Collaboration Points
Engage with Wholesale Coordinator and Wholesale Manager to establish and maintain Wholesale Strategy and GoalsWork with internal cross-functional partners to ensure the timely fulfillment of ordersCollaborate closely with merchandise, production, planning, and finance teamsSalary banding : 60-65k