Case Manager II - bilingual preferred

UNION COUNTY COMMUNITY ACTION, INC.    Case Manager II Work Location - Monroe, Union County, NC Program- Head Start / Early Head Start   Reports to :

• Comprehensive Services Manager FLSA- Non-Exempt     www.uccainc.org / careers SUMMARY    Responsible for health, nutrition, social services, parent involvement, enrollment, recruitment, and data entry required in meeting the needs of Head Start's children, parents and community within the scope and goals of UCCA child philosophy and Head Start Performance Standards.

Provides instruction for parents and cares for children by performing the following duties :

Other duties may be assigned.  Primary  1. Recruits families.  2. Completes all formwork in child’s packet and initiates Family Partnership Agreement during enrollment process.  3. Follows up on Family Partnership Agreement goals with families weekly, or as needed.  4. Assists in scheduling health appointments and provides transportation, as needed.  5. Assists in completing health screenings within 45 days of enrollment.  6. Makes home visits to provide support services, as needed.  7. Follows up on health referrals to insure completion of services.  8. Assists in planning and presenting educational programs for families.  9. Encourages parents and others to volunteer and keeps records of volunteer time.  10. Works cooperatively with Site Manager, Family Services Manager, and Specialists to insure coordinated delivery of services to children and families.  11. Attends pre-service / in-service training and regular staff meetings.  12. Keeps all records current by entering data into Child Plus, and runs weekly and bi-weekly reports.  13. Completes CACFP quarterly food reviews, and monitors meals to insure compliance with CACFP standards.  14. Attends parent meetings and parent activities.  15. Refers parents to appropriate agencies for needed services.    Secondary  PERFORMANCE STANDARDS   Family partnerships   Engages in a process of collaborative partnerships with individual families to develop a “Family Partnership Agreement.” The process includes establishing mutual trust; identifying family goals, strengths, and necessary services and supports; establishing the roles that staff and families will play in addressing the goals; and building upon, as appropriate, information obtained from the family and other community agencies concerning preexisting family plans and goals.  Works collaboratively with participating parents to identify and access services and resources that are responsive to each family’s interests and goals.  Ensures that parents are provided opportunities to enhance their own parenting skills, knowledge and understanding of the educational and developmental needs and activities of their children, and to participate in medical, dental, nutrition, and mental health education programs.  Ensures that parents and children are provided opportunities to participate in family literacy services, either directly or through referrals, to other local agencies.  Assists pregnant women in the Early Head Start program to access, through referrals, a system of prenatal and postpartum care; prenatal education including fetal development, labor and delivery, and postpartum care; and information on the benefits of breastfeeding.  Assists parents in becoming their child’s advocate with schools and other community agencies by :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  EDUCATION and / or EXPERIENCE    Bachelor’s degree (B.S. / B.A.) from four-year college or university in Sociology, Social Work, Psychology or a related field; and one to three year’s related experience and / or training; or equivalent combination of education and experience.  LANGUAGE SKILLS    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.  MATHEMATICAL SKILLS    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   REASONING ABILITY    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.   Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.