Talent.com
Multi Unit Manager – Monthly Bonus Opportunities
Multi Unit Manager – Monthly Bonus OpportunitiesDunkin • Iron Mountain, MI, US
No longer accepting applications
Multi Unit Manager – Monthly Bonus Opportunities

Multi Unit Manager – Monthly Bonus Opportunities

Dunkin • Iron Mountain, MI, US
30+ days ago
Job type
  • Full-time
Job description

If youre ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for.

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his / her team to deliver Friendly guest experiences, serve the Freshest products, run the Cleanest restaurants, and provide the Fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant.

A Multi-Unit Manager is generally responsible for leading the overall operations of multiple Dunkin locations including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.

Multi-Unit Managers Responsibilities' include but are not limited to :

Team Environment

  • Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
  • Ensure appropriate training tools are utilized

Operational Excellence

  • Create and maintain a people first culture in the restaurant
  • Monitor, follow up and report training progress
  • Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws
  • Ensure Brand standards, recipes and systems are executed
  • Lead team meetings to communicate relevant operations information, e.g.seasonal products
  • Profitability

  • Identify and support systems to control costs and maintain budgets
  • Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
  • Support sales goals by developing action plans for seasonal forecasting
  • Ensure tools and systems are in place to roll out new products, systems and processes
  • Skills / Qualifications

  • Associates degree in related field or equivalent in education and experience
  • Fluent in English
  • Microsoft Office proficiency
  • Facilitation and presentation skills
  • Written and verbal communication skills
  • Competencies / Guest Focus

  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Passion for Results

  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his / her role relates to others
  • Sets, prioritizes and maintains focus on important activities
  • Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
  • Problem Solving and Decision Making

  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Identifies root cause of a problem and implements a solution to prevent from recurring
  • Empowers others to make decisions and resolve issues
  • Interpersonal Relationships & Influence

  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
  • Encourages collaboration and teamwork
  • Leads others; negotiates and takes effective action
  • Building Effective Teams

  • Identifies and communicates team goals
  • Monitors progress, measures results and holds others accountable
  • Creates strong morale and engagement within the team
  • Accepts responsibilities for personal and team commitments
  • Recognizes and rewards employees strengths, accomplishments and development
  • Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
  • Conflict Management

  • Seeks to understand conflict through active listening
  • Recognizes conflicts as an opportunity to learn and improve
  • Resolves situations using facts involved, ensuring consistency with policies and procedures
  • Escalates issues as appropriate
  • Works collaboratively with employees to create individual development plans to strengthen employees knowledge and skills
  • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
  • Provides challenging assignments for the purpose of developing others
  • Uses coaching and feedback opportunities to improve performance
  • Identifies training needs and supports resources for development opportunities
  • Leading with Vision

  • Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization
  • Drives a clear vision or sense of purpose and clearly communicates to the team
  • Links mission, vision, values, goals and strategies to everyday work
  • Strategic Thinking

  • Sees where current trends will lead, and how they may influence the organizations direction
  • Translates the vision for a program into clear strategies
  • Thinks in strategic terms and is able to make the connection across functional teams
  • Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential.

  • ? Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
  • Create a job alert for this search

    Multi Unit Manager • Iron Mountain, MI, US

    Related jobs
    Multi Unit Manager

    Multi Unit Manager

    Baskin Robbins • Iron Mountain, MI, US
    Full-time
    Multi-Unit Manager Opportunity.If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for.A Multi-Unit M...Show more
    Last updated: 30+ days ago • Promoted
    Experienced Border Patrol Agent, Up to $30,000 Sign-On Bonus

    Experienced Border Patrol Agent, Up to $30,000 Sign-On Bonus

    United States Customs and Border Protection • Hermansville, MI, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show more
    Last updated: 30+ days ago • Promoted
    Complex Claims Consultant - Aging Services / Medical Malpractice

    Complex Claims Consultant - Aging Services / Medical Malpractice

    CNA Insurance • Crystal Falls, MI, US
    Full-time
    You have a clear vision of where your career can go.And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something...Show more
    Last updated: 7 days ago • Promoted
    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    United States Customs and Border Protection • Felch, MI, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show more
    Last updated: 30+ days ago • Promoted
    Local Contract Speech Language Pathologist - $50 per hour

    Local Contract Speech Language Pathologist - $50 per hour

    RCM HealthCare Travel • Stephenson, MI, United States
    Full-time
    RCM HealthCare Travel is seeking a local contract Speech Language Pathologist for a local contract job in Stephenson, Michigan. Job Description & Requirements.Your own computer + high-speed internet...Show more
    Last updated: 1 day ago • Promoted
    Labor & Delivery Unit - Travel Registered Nurse

    Labor & Delivery Unit - Travel Registered Nurse

    Trusted Health • Iron Mountain, MI, US
    Full-time
    Trusted is seeking an experienced nurse for this exciting travel nursing assignment.Trusted has streamlined the travel nursing experience by enabling nurses to apply directly to jobs without the ne...Show more
    Last updated: 9 days ago • Promoted
    Travel Nurse RN - Med Surg - $2,203 per week

    Travel Nurse RN - Med Surg - $2,203 per week

    Planet Healthcare • Crystal Falls, MI, US
    Full-time
    Planet Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Crystal Falls, Michigan.Job Description & Requirements. Planet Healthcare Job ID #72692763.Pay package is base...Show more
    Last updated: 30+ days ago • Promoted
    Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive

    Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive

    United States Customs and Border Protection • Felch, MI, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse RN - Home Health - $2,572 per week in Crystal Falls, MI

    Travel Nurse RN - Home Health - $2,572 per week in Crystal Falls, MI

    TravelNurseSource • Crystal Falls, MI, US
    Full-time +1
    TravelNurseSource is working with Prime Staffing to find a qualified Home Health RN in Crystal Falls, Michigan, 49920!.Registered Nurse – Home Health. Minimum 2 years of recent Home Health experienc...Show more
    Last updated: 30+ days ago • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn Haus • Carney, Michigan, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Focus Group- work-from-home

    Focus Group- work-from-home

    Reeledge • Daggett, Michigan, United States
    Remote
    Part-time
    We are a gambling technology company looking for individuals to join our focus group on an ongoing, part-time basis.You will earn $800 to $1,200 for about 20 hours of participation, with opportunit...Show more
    Last updated: 2 days ago • Promoted
    Travel Home Health Registered Nurse - $2,520 per week

    Travel Home Health Registered Nurse - $2,520 per week

    Prime Staffing • Crystal Falls, MI, United States
    Permanent
    Prime Staffing is seeking a travel nurse RN Home Health for a travel nursing job in Crystal Falls, Michigan.Job Description & Requirements. Registered Nurse – Home Health.Minimum 2 years of recent H...Show more
    Last updated: 30+ days ago • Promoted
    Experienced Border Patrol Agent - Up to $30,000 Recruitment Incentive

    Experienced Border Patrol Agent - Up to $30,000 Recruitment Incentive

    United States Customs and Border Protection • Crystal Falls, MI, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show more
    Last updated: 30+ days ago • Promoted
    Border Patrol Agent

    Border Patrol Agent

    United States Customs and Border Protection • Stephenson, MI, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show more
    Last updated: 30+ days ago • Promoted
    Focus Group

    Focus Group

    Reeledge • Alpha, Michigan, United States
    Part-time
    We are a gambling technology company looking for individuals to join our focus group on an ongoing, part-time basis.You will earn $800 to $1,200 for about 20 hours of participation, with opportunit...Show more
    Last updated: 2 days ago • Promoted
    Work from Home

    Work from Home

    Earn Haus • Goodman, WI, United States
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Registered Nurse (RN)

    Registered Nurse (RN)

    Christian Park Village Careers • STEPHENSON, MI, United States
    Full-time
    Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN) at Christian Park Village, you have the op...Show more
    Last updated: 30+ days ago • Promoted
    Multi Unit Manager

    Multi Unit Manager

    Dunkin' • Iron Mountain, MI, US
    Full-time
    Multi-Unit Manager Opportunity.If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for.A Multi-Unit M...Show more
    Last updated: 30+ days ago • Promoted
    MULTI UNIT MANAGER

    MULTI UNIT MANAGER

    Dunkin Donuts • Iron Mountain, MI, US
    Full-time
    If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for. A Multi-Unit Manager (MUM) is generally respo...Show more
    Last updated: 30+ days ago • Promoted
    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    United States Customs and Border Protection • Dunbar, WI, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show more
    Last updated: 30+ days ago • Promoted