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Director National Accounts

Director National Accounts

Noble House Hotels & ResortsSan Diego, CA, United States
2 days ago
Job type
  • Full-time
Job description

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THE JOB

The Director, National Accounts will work as a member of our San Diego Sales POD working to achieve or exceed sales goals for four (3) of our Noble House Hotels and Resorts, including San Diego Mission Bay Resort, L’Auberge Del Mar and Estancia La Jolla.

Responsibilities

  • Actively solicit new business opportunities through prospecting new customers, including groups, travel managers, travel agents, and consumers.
  • Focus on the North East's large market corporate group sales territory and other potential areas as needed.
  • Use network channels to open doors to new customers.
  • Seek methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel.
  • Research local market trends and client information.
  • Participate in industry organizations, trade shows, local networking events, and sales missions.
  • Attend pre-convention meetings, training, and other sales-related meetings.
  • Develop long‑term relationships with clients by maintaining consistent communication and providing good customer service.
  • Analyze business opportunity requirements.
  • Research and maintain knowledge of market trends, competition, and customers.
  • Respond to RFPs.
  • Outline available hotel space, facilities, and quote prices.
  • Meet with clients and hotel department managers to plan event details.
  • Prepare correspondence to customers, internal booking reports, and client data.
  • Maintain detailed client information in property computer systems.
  • Attend Business Review Meetings.
  • Create and implement direct mailing campaigns.
  • Participate in local community development and sales meetings.
  • Participate in sales meetings and team‑building outings.

You

To be successful, you are an amazing people connector, thrive on creating experiences, and solve problems. This role requires patience, resilience, and a desire to provide excellent service for our guests.

The Offer

Competitive compensation package including $90,000‑$100,000 salary, insurance benefits, matching 401k, PTO, parking, and complimentary meals.

Our Culture

We value hard‑working, reliable team players with a passion for hospitality. We look for candidates with a "can do" attitude and a willingness to learn. We encourage authentic personalities and a fun environment.

EEO Statement

At Noble House Hotels and Resorts, we take pride in supporting initiatives towards Diversity, Equity, Inclusion, and Accessibility and encourage an environment where everyone can be a successful team member. We are an equal‑opportunity employer and do not discriminate based on protected characteristics.

Requirements

  • Bachelor’s degree in Hospitality Management desired.
  • Five or more years of related total group sales experience; selling to corporate, education, association, SMERF markets desired.
  • Solid knowledge of hotel service standards, guest relations, and etiquette.
  • Strong sales techniques and negotiation skills to close sales.
  • Excellent customer service and communication skills.
  • Experience within a hotel / resort environment.
  • Flexibility to travel out of state when needed.
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    National Account Director • San Diego, CA, United States