Technical Service Engineer

Job Description

Job Description

Job Title : Field Service Technician – PLC & Automated Machinery

Location : Pikesville MD

Job Type : Full-Time

About the Role :

We are seeking a skilled and reliable Field Service Technician with hands-on experience in troubleshooting programmable logic controllers (PLCs) and automated machinery. The ideal candidate will be responsible for the installation, maintenance, and repair of industrial automation systems at customer sites. This role requires a high level of technical aptitude, customer service skills, and a willingness to travel.

Key Responsibilities :

Perform installation, start-up, and commissioning of automation equipment at client locations.

Troubleshoot, diagnose, and repair electrical, mechanical, and control issues involving PLCs and automation systems.

Program and modify PLC logic (e.g., Allen-Bradley, Siemens, Mitsubishi).

Conduct preventive maintenance and provide technical support to ensure peak system performance.

Document service visits, issues resolved, parts used, and recommendations for system improvement.

Provide training and guidance to end-users on proper operation and maintenance.

Maintain a safe working environment and comply with all safety protocols.

Qualifications :

3+ years of field service or industrial maintenance experience, with a strong focus on PLC troubleshooting and automation systems.

Proficiency in reading and interpreting electrical schematics and control drawings.

Hands-on experience with PLC brands such as Allen-Bradley, Siemens, or Mitsubishi.

Familiarity with HMI interfaces, VFDs, sensors, actuators, and other automation components.

Strong mechanical aptitude and ability to work with hand and power tools.

Excellent problem-solving and communication skills.

Willingness to travel frequently to customer sites, often on short notice.

Valid driver’s license and clean driving record.

Preferred Qualifications :

Associate’s or Bachelor’s degree in Electrical Engineering, Industrial Automation, or related field.

Experience in industrial sectors such as food & beverage, packaging, automotive, or manufacturing.

Experience with networking and industrial communication protocols (Ethernet / IP, Modbus, etc.).

Why Join Us :

Competitive salary + travel per diem

Company vehicle or mileage reimbursement

Tools and equipment provided

Comprehensive benefits package (medical, dental, 401k, PTO)

Opportunities for technical training and career advancement