Automotive Service Advisor

Job Description

Job Description

Join the Price Ford of Simi Valley Team!

Position : Service Advisor

Location : Simi Valley, California

Employment Type : Full-Time

Are you a people person with a passion for the automotive industry? Price Ford of Simi Valley is looking for a friendly, organized, and customer-focused Service Advisor to join our growing team!

Responsibilities :

• Greet customers and assist with service needs in a professional and courteous manner
• Accurately document vehicle issues and service requests
• Communicate recommended services and repairs clearly and effectively
• Coordinate with technicians to ensure timely service completion
• Provide updates to customers throughout the service process
• Ensure customer satisfaction and build long-term relationships

Qualifications :

Previous experience as a Service Advisor or in a customer service role (automotive preferred)

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Basic automotive knowledge is a plus

Proficiency with dealership management systems (DMS) is a bonus

Valid driver’s license and clean driving record

What We Offer :

Competitive pay with performance incentives

Health, dental, and vision insurance

401(k)

Paid time off and holidays

Ongoing training and career development

A supportive and team-oriented work environment

Schedule :

Full-time, including some Saturdays

Job Type : Full-time

Pay : $45,000.00 - $115,000.00 per year

Benefits :

401(k)

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Shift :

8 hour shift

Work Days :

Weekends as needed

Work Location : In person