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Upscale Casual Lead Host
Upscale Casual Lead HostRooster's Wood-Fired Kitchen Uptown • Charlotte, NC, US
Upscale Casual Lead Host

Upscale Casual Lead Host

Rooster's Wood-Fired Kitchen Uptown • Charlotte, NC, US
20 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Rooster’s Wood-Fired Kitchen Uptown is seeking an experienced Lead Host to join our team. We’re known for ingredient-driven cooking with wood-fired meats, fresh seafood, seasonal vegetables, and house-made breads. Our dining room balances the relaxed feel of upscale casual service with the polish and attention to detail of fine dining. As part of Noble Food & Pursuits, we are dedicated to creating exceptional dining experiences while giving back to the communities that support us. We invest in our team’s growth through hands-on training, cross-learning, and mentorship.

What You’ll Do

  • Welcome and greet guests warmly, setting the tone for their dining experience
  • Manage reservations and waitlists through the reservation system, giving accurate wait times during peak periods
  • Coordinate guest seating with the service and management teams to maintain smooth flow of service
  • Communicate special requests, accessibility needs, or large party details to the team
  • Maintain a polished and organized host stand, entrance, and waiting areas
  • Answer phones professionally, assisting with inquiries, reservations, and takeout orders
  • Support opening and closing procedures for the host stand and entrance area
  • Assist management in training, guiding, and setting expectations for the host team

What You’ll Bring

  • 2 or more years of experience in a guest-facing role within a high-volume restaurant
  • Proficiency with the OpenTable reservation system
  • Strong multitasking skills with the ability to manage reservations, greet guests, and coordinate table flow simultaneously
  • A warm, welcoming presence with the ability to remain calm and professional under pressure
  • Flexibility to work evenings, weekends, and holidays
  • Why Join Us

  • Competitive pay, benefits, and employee discounts
  • Work in a full-service restaurant that combines craftsmanship, care, and hospitality
  • Hands-on training and support from an experienced management team
  • Opportunities to grow within Noble Food & Pursuits as we expand
  • Create a job alert for this search

    Lead Host • Charlotte, NC, US

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