Wabanaki Public Health & Wellness Director Position
Wabanaki Public Health & Wellness (WPHW) is growing, and we are excited to be adding new people to our team! If you value inclusivity, balance, and cultural centeredness and have a true passion for serving others, you may be a great fit for our team! WPHW is a non-profit organization that serves four federally recognized tribes located in five communities : the Houlton Band of Maliseet Indians, the Aroostook Band of Mi'kmaq, the Passamaquoddy Tribe at Indian Township, the Passamaquoddy Tribe at Pleasant Point, and the Penobscot Nation. Wabanaki traditions, language, and culture guide our approach and describe the ways we live in harmony with each other and the land we collectively share. Services are available to community members living on and off-reservation across the State of Maine.
Position Summary
Director is responsible for operational oversight and program development of substance use treatment and support campus located in Millinocket, Maine. This campus includes the Healing Lodge, the Family and Friends Connection Center, and local recovery homes. This is a key leadership position and requires compassionate services in an environment committed to Native American culture and family orientated programming while supporting learning and growth alongside a dedicated team having a positive impact on patient experience.
This is full time, salaried position to include occasional evenings and weekends. Some travel is required.
Duties and Responsibilities
- Oversee the day-to-day operations of the outpatient recovery and mental health practice, ensuring smooth functioning and optimal utilization of resources.
- Supervise and manage all practice staff (excluding medical providers), including hiring, training, scheduling, performance evaluations, and disciplinary actions when necessary.
- Develop and implement effective workplace procedures and ensure policies and best practices adhere to industry standards and government regulations (including HIPAA and OSHA).
- Manage the practice's finances, including budgeting, billing, accounts receivable, and coordinating with providers regarding insurance reimbursements.
- Serve as Project Director on key grants, including the USDA ERHC grant.
- Coordinate with healthcare providers and staff to deliver high-quality patient care and ensure patients receive a safe and supportive environment for medically supervised withdrawal.
- Ensure compliance with all relevant regulations, laws, and standards, and monitor and track patient progress in treatment to ensure alignment with organizational and regulatory goals.
- Interact with patients, address complaints and concerns, and ensure their satisfaction with the services provided.
- Manage patient records and IT systems, monitor inventory, and organize for resupply of medications and equipment.
- Promotes continuous improvement in methods of delivery of treatment and services to ensuring adherence to and compliance with contracts, regulations and licensing requirements.
- Perform other duties as assigned.
Education and Experience Required
Bachelor's degree in business administration, Health Care Administration / Management, Public Health, Nursing, Behavioral Health, Social Work, or other Health Care Management related fieldFive (5) years of administrative experience in the management and supervision of various departments within a behavioral health or other health care facilityExperience working in Tribal Communities preferredSkills and Qualifications Required
Efficient and effective verbal and written communication skillsAbility to maintain focus, meet deadlines, manage time and resources to maximize operationsComputer Proficient - using Microsoft Suite, Zoom, Etc. Knowledge of EMR systems preferredAbility to lead and manage team - remain accountable and inspire positive collaborationAbility to maintain professional attitude in stressful situations, adapt to changes, and identify solutions to complex situationsAble to review and analyze information, seek input from others, and make decisive decisionsHold self to ethical standards, maintain personal and professional integrity, while handling sensitive information and issues with compassion and competenceCommits to organization's vision, mission, and values and requires same of direct reportsAbility to travel in and out of state overnights for organizational meetings, trainings, recovery grant meetings, programmatic gatherings, and eventsMust pass criminal background checkWabanaki Public Health & Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.