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Collections Specialist
Collections SpecialistNPA WorldWide • Indianapolis, IN, US
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Collections Specialist

Collections Specialist

NPA WorldWide • Indianapolis, IN, US
15 days ago
Job type
  • Full-time
Job description

Why a Great Opportunity

Position Summary

This position will function as a leader and point of contact in Human Resources for the Companies Manufacturing site in North Carolina. This role reports to the Associate Director and also acts as a HR business partner. The Human Resources Manager will provide sound, pragmatic HR advice to leadership in order to ensure that business needs are met effectively at the NC site. With support from both corporate HR (India), and the HR team in NJ, this position will be responsible for the following HR processes at the NC site : recruitment and on-boarding, benefits and payroll, employee relations, learning and development, and performance management.

Job Description

Responsibilities :

Recruiting & Onboarding

  • Lead recruitment efforts for NC facility; sourcing, interviewing, and hiring candidates for positions at all levels of the organization
  • Manage the on-boarding process for new hires at NC site; conduct new hire / benefits orientation for all new employees
  • Ensure 100% compliance with all applicable federal and state labor / employment laws for NC site; maintaining employee files as such
  • Assist HR Associate Director with Visa sponsorships and work permits for applicable employees, as needed

Compensation, Benefits, Payroll

  • Day to day management of payroll function for exempt and non-exempt employees; bi-weekly payroll processing
  • Liaison with payroll provider to resolve any payroll issues / enquiries
  • Provide pay, reward, and benefits assistance to employees as a first-line contact
  • Ensure timely reporting on all HR MIS and any other HR analytics, as requested
  • Employee Relations / Performance Management / Learning & Development

  • First-line contact for all employee relations issues at NC facility, responding quickly to employee concerns, and escalating to HR Associate Director when necessary
  • Lead training and development activities for the NC site, including corporate e-learning initiatives
  • Support HR Associate Director in annual review process (STRIVE)
  • Support HR Associate Director with year-end and mid-year compensation review cycles within corporate guidelines and timelines
  • HR Systems

  • Introduction, implementation and monitoring of time attendance system
  • Administrator for Leave Management System (LMS), ensuring that leave requests are processed accurately and in accordance with FMLA for all employees at NC site
  • Ensure organizational charts and job descriptions are updated on a routine basis
  • Creation / maintenance of records for new hires and separating employees in Genesis system
  • Provide accurate and timely HR data reports for NC facility, as needed
  • Responsible for STRIVE mapping in Genesis system
  • Qualifications

    Qualifications :

  • Bachelor’s degree (4-year) required; HR degree and / or MBA, preferred
  • 8-10 years of experience working in HR, with Payroll and recruiting responsibilities from a pharmaceutical manufacturing or biotech environment.
  • Active HR certifications, required (SHRM CP, HRCI certified or equivalent)
  • Experience working for a multi-national / multicultural organization is a plus
  • Experience working with multiple levels of leadership
  • Excellent knowledge of HR best practices in
  • Recruitment

  • Employee Relations
  • Payroll
  • People Management (Talent Management / Performance Management / Learning and Development)
  • HR Business Partnership
  • Strong knowledge of U.S. labor laws (i.e. FLSA, FMLA, EEO)
  • Demonstrated ability to influence management and collaborate with others
  • Strong problem-solving skills; developing creative solutions to meet objectives
  • Ability to act as a HR business partner with department heads in both NC and NJ
  • Demonstrated experience in prioritizing multiple projects / tasks at the same time, with successful results
  • MS Office (primarily Outlook, Excel, Word and PowerPoint) required
  • Strategic and Collaborative mind-set
  • Management experience (experience with leading a team of direct reports)
  • Clear and transparent communication style
  • Good judgment and problem solving ability & is capable of understanding the impact of decision making on both Company and their customers.
  • Fluent English speaker
  • Strong team ethic, assertive, mature and good influencing skills
  • Good organizational skills with cultural awareness and sensitivity
  • Good inter-personal skills and with a “hands on” approach
  • Able to work on own initiative and as a team player.
  • Resilient, pragmatic and hardworking
  • Structured thinker
  • Ambitious energetic and driven
  • Approachable and enthusiastic.
  • Flexible and adaptable.
  • By her / his personal example, encourage a culture of dedication and sheer hard work
  • Team orientated; will develop close relationships with other key internal functions
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