Behavioral Health Customer Service Representative

A company is looking for a Customer Service Representative aligned with the Behavioral Health team.

Key Responsibilities

Takes inbound calls from members and provides effective answers to their questions

Creates emotional connections with members to support their health journey

Maintains member records and connects members with appropriate benefits and resources

Required Qualifications

1-3 years of call center and / or customer service experience

Basic computer knowledge and technical skills for various digital platforms

A private and confidential workspace free from distractions

A hardwired connection (i.e., an Ethernet connection)

High school diploma or GED