Registration Representative

Patient Registration Coordinator

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Job Duties

• Interviews patients using open-ended questions to obtain pertinent demographic and insurance information.
• Engages patients throughout the registration process to create a welcoming and positive patient experience during all interactions.
• Determines and collects patient financial liability and creates estimates, if applicable. Refers patients to financial resources as needed for assistance with financial counseling.
• Interprets physician orders for appropriate testing or admission criteria.
• Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms.
• Performs insurance eligibility verification and executes payor requirements, as needed.
• Secures signatures to ensure timely reimbursement as well as ensures consents are signed specific to service being rendered.
• Reviews daily schedule for complications affecting department flow and confers with colleagues and physicians as needed to anticipate and resolve problems.
• Maintains compliance with registration accuracy.

Minimum Qualifications

Preferred Qualifications

Physical Demands

Lift and carry 7 lbs., continuous sitting >

67%, frequent keyboard use / repetitive motion, frequent fine motor activity / wrist position deviation.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy.

Work Shift : Evening Shift

Address : 700 E Broad St

Primary Location : Lehigh Valley Hospital- Hazleton

Position Type : Onsite

Union : LVH-H AFSCME

Work Schedule : 3-11p with multiple shifts, weekends and holidays as assigned