Concessions Manager

Job Description

Job Description

Job Listing : Concessions Manager

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location : We are seeking an experienced Concessions Manager for Smugglers' Notch Resort in Jeffersonville, VT.

This is a seasonal role (November- April)

Unit Description :

Smugglers' Notch has been rated #1 Overall resort in the East for multiple years. Smuggler's Notch Resort offers four seasons of Vermont family vacation experiences unlike any other! Smugglers' has a long history of a classic Vermont experience focused on families both Summer and Winter. We have five buildings spread across the property with twelve operations. Operations include : (1) 300 seat family restaurant, 5) cafe's of various sizes in different locations, (1) Pizzeria, (2) Lounge / Bars, (1) Cabana Pool Bar / Snackbar, (1) franchisee Ben & Jerry's Scoop Shop and Catering and Events operations.

Job Overview :

The Concessions Manager is responsible for overseeing the day-to-day operations of food and beverage services for Village Lodge at Smuggler's Notch Resort. This includes managing client relationships, ensuring compliance with health and safety regulations, maintaining high standards of service quality, and maximizing revenue from concession operations.

Essential Responsibilities :

• Supervise all food and beverage operations.
• Oversee the preparation, presentation, and service of food and beverages during events and service times.
• Manage relationships with clients on a daily basis.
• Ensure a high level of customer service is provided by all staff members.
• Handle customer inquiries, complaints, and feedback promptly and professionally.
• Ensure all food and beverage operations comply with local, state, and federal regulations.
• Assist with the setup and breakdown of concession areas.
• Ensure that special dietary requests or menu modifications are addressed as needed.
• Hire, train, and supervise concession staff.
• Create schedules to ensure proper staffing levels

Qualifications / Skills :

Other Requirements :

Why Join Sodexo Live!?

At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include :

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

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