Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Mammography Tracking Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will :
- Performs all mammography tracking functions including; generating, tracking and mailing patient result letters
- Follow up on undeliverable addresses, enter & maintain and develop statistical information and reports
- Retrieve and enters pathology reports and information on all abnormal mammography exams
- Assist with non-located call-backs to retrieve mammography files
- Enter and maintain all necessary records into the Mammography Tracking System.
- Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
- Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
- Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
- Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
- Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
- Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
- Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are :
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situationsAble to demonstrate effective and professional communication, interpersonal skills and respect with patients, vendors & referring physiciansAble to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and possess strong organizational skillsTo Ensure Success In This Role, You Must Have :
High School Diploma or GEDIntermediate / advanced computer skillsStrong multitasking and communication skillsStrong attention to detail and organizational skillsMedical terminology knowledge is preferred.We Offer :
Comprehensive Medical, Dental and Vision coverages.Health Savings Accounts with employer funding.Wellness dollars401(k) Employer MatchFree services at any of our imaging centers for you and your immediate family.