Remote Technical Support Specialist
VirtualVocationsLowell, Massachusetts, United States30+ days ago
Job type
- Full-time
- Remote
Job description
A company is looking for a Remote Technical Customer Service Specialist.
Key Responsibilities
Identify customer needs and resolve issues related to SSL, servers, and relational databases
Perform routine call center activities concerning business products and services
Gather and update customer information while providing exceptional service
Required Qualifications
High school diploma or equivalent
At least 6 months of customer service work experience
Legal authorization to work permanently in the United States
Knowledge of relational databases, SSL, and / or servers
Typing speed of 30 WPM or higher
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Technical Support Specialist • Lowell, Massachusetts, United States
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