Security / Fraud Operations Senior Analyst
BenevityDelaware, OH, US15 hours ago
Job type
- Full-time
Job descriptionEFT mismatches or anomalies during fund disbursements or payouts Suspicious activity patterns in donations, volunteering, or user access Collaborate with stakeholders across the business including Legal, Finance, Non-Profits Team and other teams to refine detection rules, alerts, and workflows. Leverage automation and AI / ML models to improve fraud detection, security monitoring, and incident response. Contribute to building automated processes and playbooks to accelerate detection and response. Influence and improve fraud operations processes, including prevention strategies and use of intelligent tooling. Provide mentorship, coaching, and support to junior security and fraud analysts. Model best practices in investigation, communication, and decision-making during incidents. Foster a collaborative culture focused on learning, knowledge sharing, and operational excellence. 3–5 years of experience in security operations, incident response, or fraud operations. Hands-on experience with security tooling such as EDR, SIEM, CSPM, WAF, etc. Hands-on experience with Fraud tooling such as transaction monitoring, case management, identity verification, anomaly detection, and behavioral analytics platforms Strong understanding of fraud schemes relevant to Benevity, such as : EFT mismatches or anomalies (irregularities in electronic fund transfers or payouts) Suspicious activity patterns across donations, volunteering, or user accounts Financial fraud schemes including : Document fraud (use of falsified or manipulated documents to enable fraud or account takeover) Social engineering and phishing aimed at obtaining account credentials or financial information Ability to conduct log analysis and packet analysis. Familiarity with frameworks such as MITRE ATT&CK and NIST. Demonstrated ability to mentor and coach junior team members. Proven track record of improving operational processes in security or fraud contexts. Strong communication skills, with the ability to bridge technical and business audiences. Experience applying automation or AI / ML techniques to enhance fraud detection, threat hunting, or incident response. Certifications such as GCIA, GCIH, CEH, CFE, or CISM. Scripting / automation experience (Python, PowerShell, Bash). Cloud security experience (AWS, Azure, GCP). Knowledge of compliance frameworks (PCI DSS, SOC 2, ISO27001, GDPR).
Security / Fraud Operations Senior Analyst
Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We're also one of the first B Corporations in Canada, meaning we're as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!
High Level Role Overview
Benevity is looking for a Security and Fraud Senior Analyst with a strong background in Fraud Operations to join our team. It will be equal parts focused on monitoring, detection, and response for cybersecurity related incidents but also a heavy emphasis on the monitoring, detection, and response of financial fraud related incidents as we move billions of dollars of money between 100s of clients to thousands / millions of non-profits.
You will also guide, coach, and mentor junior analysts, sharing your expertise to grow the team's skills and confidence. This is a role for someone who thrives in technical investigations, but also wants to shape strategy, strengthen processes, leverage automation / AI, and develop people.
What you'll do
- Monitor and investigate security alerts from security tooling and responding to escalations from our MDR provider.
- Lead triage, root-cause analysis, and response activities during security incidents.
- Develop and maintain incident response playbooks and runbooks.
- Support proactive threat hunting and continuous improvement of detection capabilities.
- Utilize AI enabled tooling and technology purpose built for non-profit fraud monitoring, as well as commercially available tools and technologies fit for purpose.
- Investigate fraud attempts such as :
Account takeovers involving donor, nonprofit, or client accounts
What you'll bring
Account takeovers (unauthorized access to client or donor accounts)
Impersonation fraud (fraudsters posing as legitimate people, nonprofits, or companies)
Nice to Have
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Senior Analyst • Delaware, OH, US
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