IA QA Governance and Operations Lead

Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members "do better." Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) IA QA Governance and Operations Lead at our Tysons, Virginia location. The primary purpose of this job is to ensure the Internal Audit (IA) function operates effectively, maintains conformance with the Institute of Internal Auditors (IIA) professional standards, and delivers high quality reporting to stakeholders. The role will lead the Internal Audit Quality Assurance and Improvement Program (QAIP) including IA Methodology oversight, preparation of governance reporting materials and IA operational support activities including systems, procedures and process support. The role will partner with IA leadership and staff to drive consistency, transparency and continuous improvement and will lead and drive initiatives across these areas. The successful candidate will be proactive and possess strong organizational skills, collaboration skills, agility, attention to detail, and the ability to communicate, both orally and in writing, with senior stakeholders.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

Quality Assurance

Lead and support the maintenance of the overall Quality Assurance & Improvement program and approach. This includes Identifying opportunities for improvement in audit execution and reporting quality, support implementation of best practices.

Effectively execute Internal Audit quality assurance reviews, including planning and scoping the reviews, evaluating adherence to professional standard and department procedures, documenting testing results with clear and insightful analysis, and effective communication of findings to IA leadership

Oversee the development, documentation, and maintenance of Internal Audit methodology and procedures.

Identify opportunities for improvement in audit execution and reporting quality, support implementation of best practices.

Track and report on QA results and remediation actions to drive continuous improvement.

Governance Reporting

Prepare, review, and coordinate materials and presentations to senior management and PenFed governance bodies, including the Board, board committees, and the Supervisory Committee.

Develop clear, accurate, and insightful reporting on Internal Audit's activities, outcomes, and key performance metrics.

Ensure governance reporting meets high standards of clarity, accuracy, and alignment with Internal Audit reporting and messaging.

Lead governance activities in adherence to auditing standards and best practices, coordinating with senior leadership to support effective and efficient internal auditing operations. This includes maintenance of IA Charters.

Operations & Support

Oversee maintenance and administration of Internal Audit's workpaper systems, templates, and department data management protocols.

Support ad hoc projects, process improvements, and initiatives that enhance Internal Audit's operational effectiveness.

Act as a central point of coordination for Internal Audit operations, ensuring consistency and efficiency across the function.

Support the development and maintenance of IA's Strategy, IA Annual Planning process and annual plan development

Prepare key performance metrics on IA operations and track achievements, challenges and opportunities

Execute resource management governance process to monitor employee and contractor performance against established project milestones and resource budgets.

Maintain and update departmental policies, procedures, and guidelines, ensuring alignment with regulatory requirements, internal auditing standards, organizational policies and industry best practices.

Manage and maintain central audit documentation and records, ensuring accuracy, confidentiality, and compliance with record retention policies and internal auditing standards.

Coordinate with external auditors and regulatory bodies, facilitating audit requests and ensuring timely provision of required information, including preparation of department's monthly NCUA regulatory response.

Facilitate the recruitment, training, and development of internal audit staff, fostering a culture of professionalism and continuous improvement.

Stay updated on industry trends, standards, best practices, and regulatory changes related to administrative functions in the internal audit domain.

Qualifications

Equivalent combination of education and experience is considered.

Bachelor's degree in business administration, finance, or a related field.

Minimum eight (8) years of experience in an internal audit function of a banking or financial institution, or a related administrative or chief of staff role.

Strong knowledge of internal auditing standards and regulatory requirements.

Previous experience with a Governance, Risk, Controls (GRC) platform is preferred; experience with Archer desirable but not required.

Proficient in using productivity tools and software (e.g., Microsoft Office Suite, project management software).

Excellent organizational and time management skills, with the ability to prioritize and multitask effectively.

Attention to detail and a commitment to maintaining confidentiality and data integrity.

Strong interpersonal and communication skills, with the ability to collaborate and build relationships with stakeholders at all levels.

Ability to work independently while collaborating effectively across teams and stakeholders.

Knowledge of banking products, processes, and systems is desirable but not required.

High ethical standards and a commitment to integrity in all aspects of work.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

CIA, CISA, CPA or other relevant professional designation (required).

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.9 million members and over $31 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and / or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

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