Program Manager-Family Recovery Court

POSITION TITLE : Program Manager

LOCATION : Bowling Green, KY Western & Northern KY

STATUS : Full Time, Salaried, Exempt

PROGRAM : Family Recovery Court

REPORTS TO : Senior Program Manager

INTRODUCTION :

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors.  We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.  When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities.  Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA!  We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS :

Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following :

Health and Wellness

Employee Assistance Plans (EAP)

Health and Wellness Program

Medical Coverage

Dental Coverage

Vision Coverage

Flexible Spending Account

Health Spending Account

Short Term Disability

MetLife Legal Plans

Financial Wellbeing

Competitive Compensation Packages

Life Insurance (company paid)

403b retirement plan with company fund matching

Employee discounts

• Loan forgiveness options through federal programs

(National Health Corp & Public Service Loan Forgiveness)

Work Culture

Commitment Committee

Justice Committee

Integrity Committee

Compassion Committee

Retention Committee

JOB SUMMARY AND QUALIFICATIONS :

The Program Manager oversees all operations of the Family Recovery Court Program in Western and Northern Kentucky and supports future program expansion. Current sites include Hardin, Christian, Hopkins, and Daviess counties.

This position requires a blend of leadership, program development, and management skills. The ideal candidate will have experience in public relations, budgeting, and supervision, as well as strong clinical and critical thinking abilities. The Program Manager should serve as a positive role model for staff and demonstrate compassion and respect for individuals experiencing substance use disorders, mental illness, and related challenges.

The Program Manager must understand and apply agency policies and procedures, as well as current substance use disorder treatment approaches. Preference is given to candidates who can train and supervise clinical staff and interns. The position may require some evening work and on-call availability.

WHAT YOU SHOULD HAVE :

A minimum Master’s Degree with CSW / MFT / LPCA, LCSW / LMFT / LPCC / LCAC preferred.  Two years of supervisory experience.

RESPONSIBILITES :

Provide visible, effective leadership to all Family Recovery Court staff and maintain strong relationships with internal and external partners.

Work with the Senior Program Manager to ensure compliance with all state licensing regulations (908 KAR).

Maintain and update the Family Recovery Court Program’s policy and procedures manual and ensure staff compliance.

Oversee all treatment services, including drug testing, clinical referrals, individual and group counseling, family sessions, education sessions, and aftercare referrals.

Provide weekly supervision to Clinical Coordinators and other staff as needed.

Address staff performance concerns promptly and support improvement plans.

Ensure that program facilities meet fire safety, health, and maintenance standards.

Represent Volunteers of America (VOA) in local committees and community settings.

Provide crisis intervention and emergency consultation when needed.

Submit monthly and quarterly reports on time.

Complete assigned Performance Quality Improvement (PQI) tasks.

Serve as a liaison with community partners to strengthen collaboration and resource sharing.

Work with the Senior Program Manager to develop and implement annual strategic plans that align with the agency’s overall goals.

Represent VOA programs and initiatives at local, state, and national levels as appropriate.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.