Overview
Harris County Public Library (HCPL) system, established in 1921, serves unincorporated Harris County and cities without independent library systems. It operates 26 branch libraries, two technology service centers, and two partner locations, delivering collection and circulation services. HCPL received the National Medal for Museum and Library Service in 2024 for its service to communities and innovation, including HCPL Connected, Enhanced+ Library Cards, and its Mobile Outreach Librarian program. HCPL is recognized as a supportive and inclusive workplace focused on employee well-being, diversity, collaboration, and professional growth.
What you will do
This position is responsible for creating programs for individuals 0-12 years of age. Provide customer service, reader’s advisory, and basic reference service. Exemplify the high standards and expectations for the library system in daily operations and services.
Duties and Responsibilities
- Provide customer service, reader’s advisory, and basic reference service within and beyond our walls
- Develops and implements programs for the community
- Promote library services to all ages in the community
- Collaborate with the branch team to develop, implement, and market programs in the library and community, including summer reading programs, early literacy initiatives, family place, and other special events
- Develop and maintain cooperative relationships with local schools and community organizations
- Develop an engaging and attractive library collection
- Attend staff meetings, activities, and professional conferences and actively serve on committees
- Other duties as assigned
Harris County is an Equal Opportunity Employer HCPL is committed to equal opportunity in employment without regard to race, color, religion, sex, national origin, age, disability, or other protected status. If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Education, Experience & Additional Requirements
Bachelor's degree from an accredited college or universityOne (1) year of program experience (e.g., activities for all youth)One (1) year of customer service experienceOR Associate degree in any field or 60 hours of secondary education credits from an accredited college or university; three (3) years of program experience (e.g., activities for all youth); one (1) year of customer service experienceOR High school diploma or GED; five (5) years of program experience (e.g., activities for all youth); one (1) year of customer service experienceAdditional Requirements
Available and reliable transportation for work-related dutiesUnofficial copies of transcripts are required along with the applicationKnowledge, Skills & Abilities
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)Proficient with Social Media (Facebook, Twitter, Instagram, etc.)Proficient with the Internet and Office 365Excellent communication skills (verbal and written)Ability to establish and maintain effective working relationships and foster teamwork in a diverse environmentAbility to work well with the public and staff membersAbility to exercise initiative and act with discretionMust use your personal mobile device for our Multifactor Authentication processNotes
Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation, but ONLY information stated on the application will be used for consideration. Resumes will not be accepted for qualifications.
Experience
Experience working with youth groups (preferred)Language
Bilingual (preferred)Position Type and Typical Hours of Work
Full-time | RegularTypical shifts are Day, Evening, Nights, Weekends, etc.May require attending meetings, council sessions, or after-hours events and off-site meetings.Salary
Paid BiweeklyWork Environment and Physical Demands
This job typically operates in a professional office environment with overhead lighting and long periods of screen time.Daily use of a computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell).Daily use of software programs, including Microsoft Office Suite, Outlook, Word, Excel, and GPS.Work may be performed in an outdoor environment and may have exposure to inclement weather or various temperature changes.Driving : Available and reliable transportation for work-related duties.Sitting for long periods; light physical activity that may include walking, standing, stooping, bending, reaching, lifting, and carrying.Ability to lift, carry, and exert up to 25 pounds. Occasionally lifts, carries, and exerts up to 40 pounds.Reporting Relationships
Reports To Position : Branch Manager and Assistant Branch Manager - YouthSupervises Positions : NoneWork Location
West University Branch Library – 6108 Auden, Houston, TX 77005Employment is contingent upon passing a background check.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
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