Assistant Manager

SUMMARY :

The Assistant Manager is responsible for providing leadership and motivation of all site personnel and ensuring excellent customer service during assigned shifts. This position is responsible for modeling and delivering quality customer service, ensuring policies and procedures are followed, scheduling, profitability analysis, and management of vendors.

DIVISION : Retail Operations

REPORTS TO : Store Manager

FLSA : Non-Exempt

EMLOYMENT STATUS : Full Time

FULL TIME BENEFITS :

Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity / Paternity Leave, and Weekly Pay.

ESSENTIAL FUNCTIONS

• Monitor financials – sales volume, P&L, controllable expenses, cash controls, inventory.
• Ensure positive customer experience.
• Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints.
• Inspect facility and equipment routinely to determine necessity of repairs or maintenance.
• Assist Store Manager with recruiting, hiring, training, and modeling.
• Supervise store staff to maintain labor model standards.
• Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service.

COMPETENCIES

REQUIRED EDUCATION AND EXPERIENCE

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and

activities may change at any time with or without notice.

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP / EEO STATEMENT

Englefield, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This

policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield, Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

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