Sr. Claim Specialist - Third Party Bodily Injury / Property Damage

Overview

Des Moines, IA

We are seeking an experienced Senior Claims Specialist to join our dynamic team. This role provides exceptional claim handling and customer service. The role requires knowledge in the fundamentals of handling third-party property damage claims.

Responsibilities

• Investigate, evaluate, and settle third-party casualty claims in accordance with company policies and procedures.
• Analyze coverage and prepare coverage disclaimers, partial disclaimers, and Reservation of Rights letters when necessary.
• Conduct detailed assessments of claims to determine liability, damages, and appropriate settlements.
• Communicate with claimants and policyholders to gather necessary information and documentation.
• Maintain accurate and thorough claim files, documenting all activities and decisions.
• Provide exceptional customer service, addressing any questions or concerns promptly and professionally.
• Collaborate with internal departments to ensure timely and efficient processing of claims.
• Stay current with industry trends, regulations, and best practices related to casualty claims.
• Participate in training and professional development opportunities to enhance skills and knowledge, and maintain an active adjuster license.

Qualifications

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