Data Exchange Specialist

We are seeking a Data Exchange Specialist to join our team and support the integration and execution of data exchange processes within the freight forwarding, transportation, and supply chain logistics sectors. The ideal candidate will bring both technical expertise and industry knowledge, ensuring seamless communication between systems, partners, and clients across global operations.

RESPONSIBILITIES AND EXPECTATIONS

• Manage and maintain data exchange processes, including EDI, API, XML, and SFTP communications.
• Configure, monitor, and troubleshoot system integrations to ensure accuracy and efficiency in data flow.
• Execute onboarding of new trading partners and support client system connections.
• Work with integration platforms to design, implement, and support automated workflows.
• Ensure reusability and optimization of integration processes to minimize operational costs.
• Collaborate with IT and business stakeholders to maintain compliance with data security and industry standards.
• Translate logistics and freight forwarding operational requirements into technical specifications.
• Support shipment visibility, customs compliance, and supply chain event data exchange.
• Provide subject matter expertise in logistics data formats (e.g., ANSI X12, EDIFACT, IATA, FMC / CBP standards).
• Coordinate with overseas offices, clients, and carriers for system testing and go-live activities.
• Provide bilingual support (Chinese & English) for both technical and business teams.

Qualifications