Crew Chief

Crew Chief Opportunity

Servpro of South and NW Grand Rapids is hiring a Crew Chief! SERVPRO of NW, SE & SW Grand Rapids offers :

Competitive compensation- Crew chiefs earn a minimum of $20 / hr. They are also eligible for production based incentives and bonuses.

On-call pay

Paid vacation

Health insurance including dental and vision coverage

Simple IRA retirement plan with company match

Career progression

Professional development, including certification courses in areas of restoration / disaster clean up

As the front-line representative of the SERVPRO brand, the Crew Chief demonstrates the company's Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities :

Position Requirements

Skills / Physical Demands / Competencies

Each SERVPRO Franchise is Independently Owned and Operated.