Technical Support Engineer

Hiring : W2 Candidates Only

Visa : Open to any visa type with valid work authorization in the USA

Were hiring a Technical Support Engineer to provide technical assistance and resolve customer issues efficiently. The ideal candidate enjoys problem-solving and clear communication.

Key Responsibilities :

Respond to user queries via email chat or phone.

Diagnose and troubleshoot software or system issues.

Collaborate with development teams to resolve recurring problems.

Document known issues and solutions in the knowledge base.

Ensure excellent customer satisfaction.

Required Skills :

Experience in software or IT support environments.

Strong analytical and troubleshooting skills.

Familiarity with Windows / Linux and basic networking.

Good written and verbal communication.

Key Skills

Database,Jira,Linux,Bank,Java

Employment Type : Full Time

Experience : years

Vacancy : 1