Head of Contractor Services

The Head of Contractor Services will be creating and managing a comprehensive facilities contractor and vendor program, as well as sourcing and evaluating vendors and subcontractors to support ProTech's service offerings nationwide. This is a new position for the company, which will involve working directly with the leadership team. This role requires a strategic thinker who is highly organized, data-driven, and experienced in building strong vendor relationships in a fast-paced facility management environment. If you are passionate about optimizing vendor relationships and enhancing supply chain operations, we encourage you to apply for this exciting opportunity. Responsibilities :

• Develop and maintain relationships with vendors, subcontractors, and service providers across multiple facility service categories.
• Negotiate contracts, pricing, service level agreements (SLAs), and terms to meet company goals.
• Evaluate vendor performance regularly, ensuring adherence to quality standards, compliance, and KPIs.
• Identify and onboard new vendors to support business expansion or improve service coverage.
• Collaborate with operations, procurement, and account management teams to align vendor capabilities with client needs.
• Maintain up-to-date vendor records, certificates of insurance, and compliance documentation.
• Implement and improve vendor management systems and processes.
• Resolve vendor-related issues and disputes in a timely and professional manner.
• Track market trends and recommend new sourcing opportunities. Qualifications :
• Bachelor's degree in Business Administration, Construction Management, Supply Chain, Facilities Management, or related field (or equivalent work experience).
• 3–5 years of experience in vendor management, procurement, or subcontractor oversight, preferably in facility services or building maintenance.
• Strong negotiation, communication, and relationship-building skills.
• Familiarity with vendor compliance requirements and risk management best practices.
• Proficient in vendor management software and Microsoft Office Suite.
• Detail-oriented with strong analytical and organizational skills.
• Ability to manage multiple projects and vendors simultaneously across different regions. Compensation : $110,000 - $120,000 yearly
• Develop and maintain relationships with vendors, subcontractors, and service providers across multiple facility service categories.
• Negotiate contracts, pricing, service level agreements (SLAs), and terms to meet company goals.
• Evaluate vendor performance regularly, ensuring adherence to quality standards, compliance, and KPIs.
• Identify and onboard new vendors to support business expansion or improve service coverage.
• Collaborate with operations, procurement, and account management teams to align vendor capabilities with client needs.
• Maintain up-to-date vendor records, certificates of insurance, and compliance documentation.
• Implement and improve vendor management systems and processes.
• Resolve vendor-related issues and disputes in a timely and professional manner.
• Track market trends and recommend new sourcing opportunities.

Compensation :

$110,000-$120,000 per year

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